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December 2023 by humberto enriquez
Customer service is not very good. got placed on hold and forgotten about yet again. Also the parts are outrageously expensive, $130.00 for one filter?!?!?! Wow yall are really trying to take advantage of people. Go To Holms automotive or stick with Amazon.
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November 2023 by David Pedigo
These guys are great. And have a pretty extensive knowledge about how to help.
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November 2023 by Alisha Mecham
Installed the new wipers for me! Good people!
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October 2023 by David Leija
I always get my parts here.
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July 2023 by William Mitchell
Your better off ordering your parts off Amazon. They don't answer the phone. They don't have the part you ordered when they say it's going to be there. If you like guessing or gambling this would be the place to do it.
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May 2023 by Kaley Piercey
Julian G helped us diagnose a problem that popped up with our vehicle on the way to take it out for a day. He was super helpful and we were able to get back on our way quickly!
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February 2023 by joe shmoe
Ridiculous that you spend 85 bucks on a idler arm and it don’t come grease setts this is why everyone is going to online I could get the hole front end for 130 lol what a joke
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February 2023 by Dana Jo Gilliam
Went in today for one basic lowbeam headlight bulb, nothing special, just a necessity. They tried to charge me $140 for just ONE BULB!!! Absolute robbery!! I got the same bulb in a 2 PACK for $29.99 on Amazon. That means I saved $250!!!! That is insane! It's a necessity not a luxury! I will never go back. Just ridiculous.
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February 2023 by Jennifer Gier
They took wonderful care of us!! We needed RV engine batteries and they knew exactly what we needed!! Also took care of a generator oil filter that we needed on a previous visit!! They rock!!
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December 2022 by Chris Wright
0 stars if Google would allow it. Ordered parts that had to be brought from another store. I asked the employee if I could pick up everything all at once when my parts were in. He said "yes". Well, when I went to pick up my order, I dealt with another employee. He was condensending and also kept insinuating I was stealing since he said I should have picked up the partial order that was already in store when I made the order. What makes it worse is he said it to 4 different employees before asking the employee I originally dealt with! The whole incident took place in front of all the customers. Then when I confronted him about calling my integrity into question, his manager shrugged it off saying "he was just doing his job". I told him that's not how you go about it. They didn't say a word to me the rest of the time I was there. I have always been an O'Reilly auto parts fan, but after that incident I refuse to go to that store again. 100% unprofessional and unacceptable!!!
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November 2022 by Jovan Torres
Just rude Johnny thanks for all your help!
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October 2022 by Joe Rodgers
Always get great customer service and they have most any part I have ever needed. If they don't have it or if they can't get it, it's only available one other place, the dealer.
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September 2022 by Cynthia Thomas
Sign in front of building says no smoking. We pulled up needed to check the battery. I have two small children in car seats. As soon as my husband goes to undo the battery a worker comes right outside to a chair 3 feet from the door and starts smoking. So had to sit in a hot car with my kids so we did not have to inhale 2nd hand smoke. They are usually helpful. I just dont like the "smoking chair" right outside the door.
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June 2022 by Lisa M. Garrett
Called 3 times got 3 prices on same part. Amazing
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April 2022 by Bo Bailey
National chain and staff approachable. But not welcoming when you arrive. Cheaper options in town. Always seem to be out of basic items. "Their truck is late" seems to be standard answer.
