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April 2024 by Michelle Bahena
Terrible service, it took 30 minutes or more to give us the food and I also waited for them to serve us
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April 2024 by Deb Collins
My disabled Son and I came in for a late lunch. I gave the woman in the red shirt our order and I saw a sign advertising mozzarella cheese sticks and tried to order some for my son and the woman said we don't sell mozzarella cheese sticks anymore. I told her you have a sign with a price? She rolled her eyes at me....how unprofessional and rude!!!! If you love Jack in the box, don't go to the one in Decatur Texas. That's the worst fast food restaurant I have ever visited!!!!
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March 2024 by Stephen Lippard
It was good
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March 2024 by davin reeves
Not bad today. The food was great, extreme sausage, the service was good also.
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February 2024 by S Android
So, I'm glad you have boba tea, but... You are serving it with a regular thinner soda straw. The straw just plugs up. It's good tea, just the wrong size straw.
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February 2024 by Aaron Hand
In the late 90’s early 2000 era , This was absolutely the best fast food restaurant in Decatur, Today I rank the worst, Never do you go here and get fresh food, it seems as if the food is all made at shift change and put in warmers so the employees can knock out most of their work in a short amount of time to make the rest of their shift easier , This isn’t a one time judgement, The food has been nasty for over a decade going way downhill, Even if you need to just use the restroom I would try some place else from how dirty and disgusting this location has become . Do yourself a favor and keep driving down the road if you have a jack in the box craving , The most near by ft worth location cooks all their food fresh by order and keep their facility clean enough to dine in. I wouldn’t eat food from here if it was givin to me , and we all are looking for inflation relief.
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February 2024 by Paytin Anderson
Worst place I have ever been to, The service was bad and disrespectful, seemed as if they couldn't care less to be at their job.
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January 2024 by Rick Grimes
Went through the drive through and service was quick and order was correct.
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January 2024 by p h
App wont let me check out, and they NEVER ANSWER THE PHONE. I'll go to wingStop instead.
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January 2024 by Brady L
We pretty much stopped going to JITB when we move to Twxas, as that Texas based burger chain that starts with a W has filled that role. But we went again. Food was okay, no better or worse than it used to be. But we really loved the service and the staff. And it was so much cleaner than the other joint, at least partly because it was not nearly as busy.
Kid-friendliness: Good kid meals for my boyo and my little girl.
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December 2023 by william nicholson
Did drive thru, Christmas night only place open in town. Long line as would be the case but went quick and staff friendly. Food good and
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December 2023 by Cyndy Morton
Terrible. Not one thing was eatable. $30.78 and can get no answer by phone! 9:20:32
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December 2023 by James Misty C.
Tacos half cooked the team leader can't understand English and does not care nasty place .eat somewhere else
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November 2023 by Mel Burslan (Nomad)
I did not care too much for my croissant breakfast sandwich. Croissant was anything but tasty. Might as well be a piece of bread. It was on my way to Dallas and I stopped to grab a quick bite. I didn't expect much and didn't get much. Nothing
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October 2023 by David Leija
I always go to McDonald's and get my mom sunday breakfast but it will be Jack in the from now on.