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August 2024 by alexis Aguilar-Mendoza
Corey with the great costumer service!
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August 2024 by BONNIEALVIS ALVIS
Is this the barbecue refrigerator off main? Or Douglas courts
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July 2024 by Abel TX
Tina was the best made it easy and fast to pick the perfect promise ring
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July 2024 by Wade Harris
Not the place you want to shop it’s better to pay more and shop at a higher end jewelry store than this place. The service is horrible.
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July 2024 by hedgeil antoine
Tina, help me pick the perfect wedding band. She informed me of a lot of key information I wasn't aware of. I am forever grateful. She made a stressful day, a lot better. ???
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June 2024 by David Griffith
Tina is the real jewel for Zales in the Galleria! Very nice and helpful and quick!
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June 2024 by Maddie McCammon
I always get so nervous to walk into jewelry stores because they can be very rude, but not Zales. I highly recommend visiting Tina at the Zales Galleria. She was so kind and helpful!
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June 2024 by Amy Solorio
Tina was so helpful with fixing my ring. She was extremely knowledgable about the warranty and knew just what to do. I can’t wait to get my shiny new ring back!
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May 2024 by Jesus Lopez
Tina was amazing!
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May 2024 by Frederick Pickens
Ms Bridgett was amazing extremely knowledgeable of the product very friendly I felt comfortable from the moment I walked in and if Ms Bridgett see this review she said yessss!!!!
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April 2024 by Gabriela Suarez
Went to do some repairs to my wedding rings and Tina was awesome with her customer service and caring for my needs. Thank you very much. Zales Galleria Dallas tx
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April 2024 by Naureen Shahnawaz
Tina was very helpful and kind. She really took her time and gave honest feedback. Would definitely recommend her for your jewelry needs! Very knowledgeable ?
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April 2024 by Tuni
Brandon was very nice
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March 2024 by Jessica Tolliver
Update** The store manager did everything he could to make everything right. Things didn't work out with that ring, but we are still looking forward to doing business at the store in the future.Update** The manager Aaron called us this morning and we went to the store to speak with him. He is absolutely awesome!! He listened to our concerns and took it upon himself to get it corrected. Feeling very positive about everything. Can't wait to see what he can do. Thank you so much!! Moving the stars up from a 1 to a 3. Definitely will be a 5 if everything works out. Very pleased with today's interaction- Today we went to pick up my wedding bands (had) and my brand new black rhodium ring that was sent off for sizing. When I chose the ring it was black rhodium. When we picked it up it was silver. Not black!! I tried to tell the woman, showed her pictures of the ring from before and she completely ignored everything. She said because it was sized it wasn't black anymore. Then told me to just take it and enjoy it for a few months and if I still don't like it bring it back. I obviously don't like it. It is not what I wanted, not what I picked out and I am not wearing it!! It is on my counter in the bathroom. I'm not wearing it, it sucks.She made it clear with her attitude, ugly looks and horrible customer service that she didn't want to help us. She was an older white woman, white hair. So what if it was a "cheap piece" I loved it. Now I absolutely don't. We had a great time picking this ring out for me 2 weeks ago. It was a "just because" ring, a surprise visit and meant a lot to us. Thanks for ruining it.
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March 2024 by Andrea Fink
I had come in to look around and did not feel welcome upon entering the store. The gentleman ignored me and the lady did not seem excited to help me at all . I had made a purchase but regretted it because I should take my business somewhere where I feel valued .I returned an item yesterday due to it bothering my sensitive skin . No eye contact was made with me upon entering the store . I finally spoke up and said hi , I would like to make a return the gentleman was rude and looked at the lady and said it’s your sale you want to take care of the return . I own a small business and I was floored how he treated me . I will definitely take my business somewhere else in the future .
