December 2019 by Bruce F.
I have to concur with Sarah O. below. Tom Thumb should utilize more undercover shoppers to see for themselves what their customers are experiencing. The attitude of many of the cashiers is basically awful. They act as though I walked into their home to check out my groceries at 3 am. If you dislike your work so much, quit and work in some place where you do not have to interact with the public. Believe me, after checkout, the customers want nothing more to do with you than you do with us! Maybe TT is laying the foundation for home delivery by making the in-store shopping experience so negative!