Diego was very professional, helpful and made the business transactions easy.I’m not a big fan of this Bank, but it’s the individual people that can make your life easy or difficult. Diego made it easy. Thank you.
December 2023
Went to 13050 Coit Rd. Dallas branch on 12/12/23 around 10:40AM to withdraw $100 (needing change, 20s, 10, 5, & 1s). Drive thru Teller was extremely rude and told me to go to the ATM despite providing my ID, debit card, and filled out form and verbalizing the change I needed. Ended up leaving with no money.
October 2023
Went at my lunch time. They ONLY had ONE cashier. LONG lines. They know people come by on their break. And to only have one cashier - UNACCEPTABLE!! They know people come on their lunch break. And they should have a full staff during lunch time.