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May 2025 by Troy Gardner
Worked with Alejandra today . Excellent customer service. Thanks a lot .
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February 2025 by Lyons Den
Came here today at 1pm to open an account. Sorry. No bankers working today. You’ll have to call and make an appt, here is a card. Hahahahahaha. If YOU can’t be bothered to staff someone to open accounts at 1pm on a weekday, I certainly can’t be bothered to book an appt and come back. ***this is a sign of trouble in my opinion. I’d take my money out of WF!!! Shocking approach to business.
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June 2024 by Benjamin Melendez
Atms are both down isn’t this a multi billion dollar company. How hard is it to fix the atms
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May 2024 by Stilio
I had the pleasure of working with Todd’Nisha today on an issue that other Wells Fargo branches brushed me off from. I had an account closure due to an incorrect address and I never received the cashiers check. Todd’Nisha (I hope Im spelling your name right) went through the entire process. Got the paper work filed and also assisted her coworker in getting the process figured out in the new system. The Wells Fargo on 67 in Cedar Hill poorly handled this and told me that they would not and could not print the check out. They also didn’t even submit the claim. I will never go back there. Working with this team, the stop payment was performed and they printed out another cashiers check. Didn’t expect this to happen but I am grateful. Hopefully management can see this and give Todd’Nisha my gratitude for assisting me professionally and without fault.
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April 2024 by Sir Sensei
I had the pleasure of working with Todd’Nisha today on an issue that other Wells Fargo branches brushed me off from. I had an account closure due to an incorrect address and I never received the cashiers check. Todd’Nisha (I hope Im spelling your name right) went through the entire process. Got the paper work filed and also assisted her coworker in getting the process figured out in the new system. The Wells Fargo on 67 in Cedar Hill poorly handled this and told me that they would not and could not print the check out. They also didn’t even submit the claim. I will never go back there. Working with this team, the stop payment was performed and they printed out another cashiers check. Didn’t expect this to happen but I am grateful. Hopefully management can see this and give Todd’Nisha my gratitude for assisting me professionally and without fault.
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February 2024 by Sandra Kately
Management and tellers have horrible customer service.Always have attitudes, always a long wait and never friendly transactions. Will definitely be closing my accounts and going to chase where the business is appreciated.
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October 2023 by Pensive Pickle
This place sucks, ATM is constantly out of service, never has any money and sometimes drive by ATMs are closed. whats the damn point of having this "convenience" if it's never able to be used? seriously reconsider ever banking with Wells Fargo as this is the treatment you will receive even after entrusting them with your hard earned dollar
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June 2023 by MORRIS REDDIC
WOW!Not a customer, but I live in walking distsnce from this location and was planning to open account next week, because of convenience, but after checking THESE reviews, UH UH, NO WAY.Good customer service is paramount to me.Ill pass!
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May 2023 by Martin Jacobo
Employees are not able to help customers , . Other branches have better options and better services
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May 2023 by Rodney Wadley
Absolutely disrespectful teller. Very rude and condescending. Makes me remember why I closed all my accounts business and personal with wells fargo. Went to cash a 200 check from a customer and she asked when was the last time i cashed a check from this customer i said i dont know she took thats as a red flag and immediately started treating me like the check was fraudulent or something . She verified it and still had this attitude like i did something wrong like i said dont judge people casue of how they look because you don't know who you're talking too. That account is my grandfather's I'm going to suggest he close both his business and personal accounts and go to bank of america like you said.
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May 2023 by A'jani Varnado - Turner
I went in to open an account this morning, the banker declined to help me due to her next appointment being 40 mins away. She could have easily helped I was the only person in the building. I’ll never go back
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May 2023 by Nathan Stotts
Horrible customer service every well fargo has there own made up policies all different
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March 2023 by Mario Carlos
Doing business with this bank since 1999, this location needs to jump up on the customer service and have a talk with this lady (TAVIA) she needs to learn matters and learn how to respect and treat your customers better she treat me like she was having a bad day , as soonest I pull on the window she gives me this look like rude, them I ask her if she was upsad or mad ......and she respond NO ARE YOU MAD, and grab my stuff and did the deposit , them when she came back she told me here is all mad.......wrong person to have on the window to represent wells fargo , poor customer service on all the ways .
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February 2023 by CARLA PERRICONE
Very courteous, helpful and nice tellers made me feel welcome!!
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January 2023 by Dark Angel
This is the first I came to this location and the employees here are very nice and friendly I really appreciate that, they’re very professional and helpful and the most important thing they are patient with costumers. If I could give more stars I definitely would ⭐️⭐️⭐️⭐️⭐️
