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June 2024 by SARAFINA
Super friendly staff they take great care of their clients at this branch!
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April 2024 by Giselly Cobas Santana
Antoine and Lex go above and beyond for their customers!!! They are very professional, attentive, caring, patience, helpful and courteous. They should be promoted and get a raise ASAP!
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April 2024 by Angie Moreno
Very friendly and they attend to you right away.
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March 2024 by Alejandro Cruz
They take so long.
To attend.
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March 2024 by Theresia Mwombeki
I had great customer service with Antwon, very professional helped us out to open an account. Best service ever!!!!
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July 2023 by Johnny
STAY AWAY! Can't even do a smilple job. Need new manger cause Ms. Candi Mendoza can't her part. Rude and unprofessional.
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April 2023 by Hartense Jackson ' Ratling
I love my bank and thank you for opening the branch on lemon and wycliff
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February 2023 by Lorie Dodd
Rude teller. Not friendly. Asked if I could put my ATM card in for my account and was told it wasn't necessary then teller proceeded to fill out deposit slip for eight checks...waste of time. Then teller said she couldn't cash two of my checks because she couldn't verify. I receive checks on a monthly and bi monthly from these clients so doesn't make any sense. This branch sucks.
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January 2023 by Chris
Scheduled appointment in advance on the app for a very specific purpose of opening an account. Showed up on time, sat down with the "banker", stated my purpose again, then learned that he's not the right "banker" to open this type of account. Started process only to learn 5 minutes in that he's only taking my information for the right banker to open the account FIVE DAYS LATER.Went down to the branch on Inwood & Lemmon. Was seen without an appointment and made aware that I didn't even need to come into the branch. My account could have been opened online. Apparently not a single person in the Lemmon branch was able to tell me such basic information.
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November 2022 by Eri Diculous
As far as the services and features of this bank, I had a fairly average experience. I was able to open my account quickly and have had no issues so far.The reason I came to write this review is the banker who assisted me, Arthur. It’s because of him that, instead of an unremarkable experience, I had a fantastic one.He was incredibly friendly and welcoming, helpful and knowledgeable and turned the potentially dull business of banking into a thoroughly enjoyable experience.It’s people like Arthur that make all the difference when it comes to the customer experience. Without his cheerful attitude and competent assistance, there would have been nothing especially remarkable about my visit. I would have simply visited a bank and made a transaction.I truly hope that Arthur is recognized for his merits and rewarded in every possible way.
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November 2022 by Eri Dickulous
As far as the services and features of this bank, I had a fairly average experience. I was able to open my account quickly and have had no issues so far.The reason I came to write this review is the banker who assisted me, Arthur. It’s because of him that, instead of an unremarkable experience, I had a fantastic one.He was incredibly friendly and welcoming, helpful and knowledgeable and turned the potentially dull business of banking into a thoroughly enjoyable experience.It’s people like Arthur that make all the difference when it comes to the customer experience. Without his cheerful attitude and competent assistance, there would have been nothing especially remarkable about my visit. I would have simply visited a bank and made a transaction.I truly hope that Arthur is recognized for his merits and rewarded in every possible way.
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August 2022 by Good Vibes
I’ve been with Wells Fargo all my life, but it is becoming more and more clear that all they care about is themselves. You should go to a friendlier bank like Frost Bank or Chase Bank if you still believe in Southern Hospitality. Either that or take you chances with Wells Fargo if you don’t mind giving your life savings to bankers who are itching to steal your identity and open up fake accounts in your name with no remorse or real penalties.
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August 2021 by Tony Hernandez
Rude employees
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May 2021 by EBONEE Bradley
I had a very terrible experience here with Daisy Vazquez I went in to get a document notarized and she was extremely rude. she proceed seated to tell me that I did not know what a notary did and that she refused to print an empty notary form for me because she had an attitude because I explain to her that I had just called and asked what the process was and none of the information that she was giving me was explained to me over the phone call that I had just made five minutes prior. She proceeded to be very rude and unprofessional I think management should really consider having her work there with the amount of attitude that she gave me I have been a customer with Wells Fargo for over 15 years and have never experienced anything like that.
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March 2021 by Agata Polak
Very friendly and helpful stuff. I get the professional advice and help.
