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September 2023 by Natasha G.
Peter was very helpful, respectful and attentive. I have the monthly special which is worth it, I get in and out. I appreciate it and keep that grest customer service up.
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September 2023 by Sienna D.
Yves was the sweetest most helpful worker at the Dallas Texas location!! Such a hard worker!
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September 2023 by Jane D.
The 3 gentleman here are very attentive and make sure the towels and spray are restocked and the customer service is a 10/10! Most definitely coming here again!
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September 2023 by Scot B.
It's noon on a Wednesday. It says they're open. I drive there. Cars are being washed, but cones are out and I'm not allowed to wash my car. There's no signs or anyone around to talk to and no explanation.Why would anyone buy "unlimited" washes from a place that doesn't even let you wash your car during business hours? Insanity.
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August 2023 by Alejandro L.
It's a complete scam, you arrive at the place with the barcode and they tell you that it doesn't work so you can pay for the wash! This is misleading advertising.
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May 2023 by Chris P.
New owners, great service, strong free vacuums, free towels, longer hours, free dash wipes and air fresheners, friendly employees. What's not to like?
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May 2023 by Bella B.
$18 for 1/3 of a car wash. More than half of the equipment didn't work. Horrible horrible service here. I can't even believe they're ripping people off like this. Unreal. And they tried to sell me on a month of service?! For what?!! I would be better with a hose and dirty sponge at home. Messed up my mirrors as well. Update: I also discovered it tore off the antennae on the top of my suv. Jeez...Never. Again.
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April 2023 by Google user
Last Thursday, I brought my Smart ? for its first wash at this location, usually bring another car, and everything went so smoothly until I parked my car for vacuuming. Right when I was about to leave my car wouldn’t start, the battery died, never had that problem before so I honestly didn’t know what to do or that it was the battery. I went to the office to let one of the guys know and John, offered to help me right away. He jumped started my car, probably took longer than any other car to fully charge, yes I know a tiny car should’ve taken no more than two seconds… John was very patient ??and super helpful ??, I can’t thank him enough for his unconditional help. I definitely recommend this car wash because not only John but all the staff are friendly and helpful.
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April 2023 by Joanna R.
Tim, the manager, was very helpful with informing me with their unlimited plans. He was great overall and I'll definitely come back soon!
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February 2023 by Nge Reh
Today is my blessing day to Superstar car wave wash. I recommend everyone to go to this place to get a car super clean and shiny. I usually go to here but I stoped by the gate to enter the wave wash I noticed I forgot my wallet. Can you guess what and how the super star staff treat me? He let me in totally free of charge.
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February 2023 by Omero Garcia
Robinson is awesome! Very helpful and friendly definitely coming back again! Truck came out amazing and now they have dry towels for you!!Services: Auto interior vacuuming
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February 2023 by Mia Renee
This location is definitely my new favorite because of Robinson! Very friendly and funny.. and on top of that, my car got a really good wash for a low price. Thank you!!
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February 2023 by chinadoll318
This place is one of my favorites. I moved so don't go there as often but they had better vacuums and last time I went they had a towel bin you could use.
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January 2023 by Stephen W.
I would give it -100 stars if possible.I went here for car wash in December, right before Christmas. I noticed that prices tripled and was told that the previous owner sold to Superstar Car Wash company.I went for a one time wash. A month later, I see a charge on my credit card that showed I had been enrolled in their monthly subscription plan. I did not ask for it, I did not approve it, I did not authorize it.For the next week I tried everything under the sun to cancel the subscription. Nothing worked. I went back to the location and spoke to the manager, who wrote a letter to corporate HQ but the email address he used was no longer monitored. When I found out, I contacted the manager again but he stopped responding to me.I was directed to a website to fill out a form, which I did several times. Each time the message said my account could not be found. There is no link to create an account. I tried "manage subscription" and that form did not allow me to submit for some strange reason. I called the phone number on their website during their working hours and nobody answered. So, I tried to resolve the problem in person, I emailed, I filled out online forms, and I called, and I could not get through to anyone to cancel the subscription that I did not ask for and did not authorize.I finally called my credit card company and it agreed to block any future payments to this horrible, dishonest company. Needless to say, I am never going back.
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January 2023 by Keven W.
I went here as this was close to Sam's Club. Unfortunately the entrance to the car wash is very confusing as they have yellow cones right in front of you and I thought they blocked the entrance. Anyways I did a U turn and then I saw how the car enter the entrance. I wish they had a sign to say please enter here as I did not see the gap and saw the cones. Anyways they have car washes that ranges from $7 to $19 dollars. I did the $12 dollar wash. Overall, it was in and out the the guy help me scan my credit card and I was into the wash. It was fast and at the very end you can use their vacuums. Some of their vacuums can be defective as they offer low suction, but I finally found one.I probably would come here if I was around this Sam's Club again.
