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January 2024 by John Wayne
Excellent staff, very attentiveGreat work thank you
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November 2023 by Alyssa Krahmer
Terrible. In the drive in for 25 minutes and still waiting. There should be a rule that for complex orders, customers must go into the store.
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April 2023 by Donna Irvin
This has to be the worse Walmart pharmacy ever. Never enough people on staff to assist in the store in the drive thru or on the phone....I call and im on hold forever I go in the store there is 2 people to assist and the drive thru ridiculous....I've got to find another pharmacy....I'm so over it customer service is horrible
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April 2023 by Faith Collum
The pharmacists and techs are so kind, and they always work with me to get my prescriptions so quickly and for the best price. Thank y’all!
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March 2023 by Rodney Pirtle Jr
Drive thru pharmacy is very convenient, and pharmacist was very professional and courteous.
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February 2023 by Lynnette Boughton
Went to pick up a gift my daughter had purchased and was told it was already picked up and it wasn’t…there was an associate there who worked in the electronics department who helped me and Christmas was awesome…thank you
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January 2023 by Q Sutton
This review is only for Mindy. I LOVR HER. She has been a pharmacy tech for years and knows the issues that come with Medicade and processing prescriptions. She has the commen sense to work her magic by putting two and two together so my insurance can go through. I have gotten the runaround from everyone including techs at this Walmart except Mindy and other pharmacies saying my insurance is inactive when it isn't. Mindy is very helpful and understanding. Acknowledge her if you don't please.
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November 2022 by Brandy Smith
Pharmacists and staff were great! They work hard and consistently in getting prescriptions filled.
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October 2022 by valerie johnson
Some of the individuals that answer the phone need customer service training. I called, was put on hold for over 20mins. I hung up and called back, they put me on hold again without me even saying a word! I understanding having to be put on hold, but at least greet me over the phone! Don’t just say please hold, and then click over, and keep me on hold forever!!????
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September 2022 by Jenny Sue
I’ve had my share of difficult experiences with Walmart pharmacies but they are really trying to turn things around. hedyeh, i think is the sweet lady i spoke to, she really did everything she could to get my already delayed medicine prepared. I was referred to another location vs waiting multiple days.
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August 2022 by Jordan Cordori
Terrible experience. Trying to purchase a set of earrings and nobody knows nothing, no phone or radio to contact who works that department.or manager. Employee's ignoring you on purpose. No leadership, pride in work. Not sure who the store manager or general manager is but their people are clearly not trained and confused. Walmart isn't known for customer service but this is ridiculous!!!!!
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May 2022 by Sharon Reuler
I've used the Walmart Pharmacy on Montfort for many years, and have no complaints. During the pandemic, the drive through was a blessing. I have the luxury of going to the Pharmacy during non-busy hours, so waits are minimal. The staff has helped me with Rx problems caused by insurance, and they've researched questions I had about manufacturers. I sometimes use other pharmacies for onesies. Walmart Addison gets my renewable prescriptions and my vaccinations. I like having a record at one pharmacy.
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December 2021 by Sadie Sadies
I booked an appointment for a Covid shot and showed up on time, then had to wait one hour. No one told me there would be a wait ( I would have come back). I do not recommend this pharmacy for vaccinations.
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November 2021 by Cohen Huntington
Came to get my script and in the drive-thru. I sent my DL in advance to make it easier for them and the tech gets on the screen and screams at me, I said, "I sent my DL for you guys and she says, yeah, yeah." Then disconnected. She came back on and screamed at me again, "Hello, hello?" I yelled back at her, "HELLO!" She is so rude and disrespectful. I used to be a pharmacy tech and I never treated anyone like this. No matter what kind of day I was having. Epic fail for this staff today.
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November 2021 by Keke Mosia
The pharmacy service is excellent,I love this Walmart pharmacy I’ve used it for years and their customer service is just awesome.Everyone who works at the pharmacy is nice and friendly.I’ve never had a bad experience.I came there for my shots and they didn’t have one of the shots but the pharmacist made sure to call around so I can go to a nearby Walmart to get that shot.I wish I remembered her name but she’s a very friendly lady.Every time I go there she Answers all my questions.Even on the phone they are polite and friendly?