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February 2024 by Angelicia Roberts
I've been living at Vail Village Club for over 7 years. One of the things I appreciate about it, is the maintenance staff person, Joe. Joe is such very reliable and kind person. I haven't had an issue that wasn't addressed. He's responsive. If there's ever a delay, he explains why and is very apologetic. He a great worker with a good heart. Those things makes a difference.
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February 2024 by Jennifer C.
I feel appreciated as a resident. The property is well maintained, the staff is responsive, and the sense of community feels good.
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January 2024 by Norma Rivera
I like that it is a quiet and clean place with all the services. I would like the pools to be a little cleaner. I like the tranquility of the apartment where I live
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December 2023 by argelia canelon
I want to live there. It has been recommended to me and I am reading all the reviews and I did not expect anything less. If you can help me by this means.... Likewise, it is in my plans to go personally and look for all the information to be able to move.
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December 2023 by Rachel Fatheree
I'm a new resident here and my move in process has been super smooth! The leasing agent Robert is super friendly and very prompt in answering any questions I have. Also, this area is great for people who work or commute downtown without having to pay the expensive downtown apartment price.
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November 2023 by Johnny Capone (johnnycapone)
Ive lived at vail village club a couple of times. Thats why im back now, im on a year hiatus and Robert and staff got me in quickly and was a real life savor. Love this community and look forward to a great year here.
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September 2023 by Kadijah Powell-Brooks
I have lived in the apartment for 3 months now and it has been nothing less of amazing. The management has catered to my every need. Their response is really fast and the apartment looks/ feels like home. The community is welcoming, the amenities are great quality. They are current remodeling the basketball/ racket all courts so I haven’t been able to use, but all in all I cannot complain. I am paying way less than any of my friends in neighboring apartments and my unit is twice the size of theirs. I don’t plan on leaving this complex any time soon. 10/10 definitely recommend.Also shout out to Robert for helping me throughout my moving process and ensuring that I am settled in a timely manner. There have been times where I’ve called with questions at all type of hours and he answers with no issues. Great team, great place, great experience!
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September 2023 by Samantha Johnson
I'm a new resident at this complex and it has been the best experience so far!! Robert has been so helpful by being available and answering all of my questions from filling out an application and anything else relating to my apartment. Everyone who I have interacted with here has been willing to help and take care of things. Special shout out to Joe & the maintenance team for being the best and working so hard to maintain everything and fulfilling resident requests. I've had terrible experiences with apartment complexes in the past so this place is such a nice change of pace. I love it here!
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August 2023 by Jonathan Gordon
We lived here for three years and overall it was a lovely experience. Through our entire time living here as well as up to the last few days, Robert has gone above and beyond on multiple occasions to accommodate us. Maintenance is always attentive, and Joe is fantastic.
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July 2023 by Sir Holy
Fantastic management all around, clean surroundings and safe environment. Robert made my moving in worth while and always on standby to manage any issues/challenges that may arise .
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June 2023 by grace tess
Office management has been super helpful and went above and beyond to make up for any troubles I had. The maintenance team is very hard working.Things happen sometimes, however, it’s all about how it is handled, and how one responds to the challenges.I’m thankful that they have handled everything with compassion and Swift response.
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May 2023 by Xavi Torres
I have lived at Vail Village Club apartments a little over 3 years now and absolutely love it here!! The staff are all amazing andRobert, the office manager is always available and responds quickly and promptly to anything we might need and when he isn't available then Audie is always there to help.They also have the best maintenance team you will ever find in an apartment community. Joe and Guadalupe go above and beyond to get things done and make sure you are taken care of within a timely manner.There are also plenty of walking areas and a nice greenbelt/park in the back to walk. The location is perfect with easy access to George bush and the Dallas North tollway If you are looking to move to the North Dallas area then Vail Village Club is the place to look.
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March 2023 by Pavan Kumar
I love this place, especially Robert and Audie.They are the best and very welcoming.Robert made sure that the Unit is Clean and Neat condition, has taken care of addressing my questions and also took an effort to make me feel Great with my Rental Unit.I 100 percent recommend this place, Five Stars. And I have 0 regrets ??Pavan
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March 2023 by Eric E
I have moved into this community THREE different times now! I moved in when this place was brand new, and have kept coming back ever since! And not just for short periods of time, either. I stayed around 5 years the first two times, but 2023 will make TEN STRAIGHT YEARS that I’ve been here for my most recent stay!I love my floor plan- which is a 2 story high loft (2nd and 3rd floors basically) that overlooks the living room and has a fireplace upstairs in the bedroom, , very high ceilings (even upstairs), floor to ceiling windows, numerous closets for storage (including a very large master closet upstairs), big garden tub, half bath downstairs for guests, and a large balcony who’s ceiling also goes to second floor to accommodate all the windows. My unit is also an end unit which has two extra little square windows that let the morning sun shine through brilliantly. The property also has 3 separate pools (one for each set of buildings). Full size basketball court. Racquet ball court. Situated right next to a city park. And just minutes from everything you might need... including the Bush and the Tollway. All for what I consider a VERY reasonable amount of rent!!!But the real reason I keep coming back and have stayed here so long is because of the people that manage and maintain this place. The leasing manager (Robert) has literally been here since the day this place opened. He goes out of his way to make sure any maintenance needs are addressed in a timely and satisfactory manner (which they always are because Jose and his son have also been here SINCE DAY ONE!!!). No matter who you run into around here (and especially when you run into AUDIE from the office!) they always greet you with a kind word and a smile and make you feel right at home.5 star experience all day and night and year long... Vail Village Club delivers!
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March 2023 by Olivia Orosco
Made an appointment the first time for them to be on a break until closing time.This is the second time now, it's 12:50pm, and the break sign says 3:00pm.Why advertise that you are leasing when you guys are never there?
