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August 2024 by Guate Mamba
Black lady working the counter is rude and needs to be fired.
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August 2024 by Amber Gillig
I have filed issues with this post office multiple times for several issues! Nothing ever gets fixed! This is the worst post office I’ve ever experienced! I have lived at my address for over a year and I’m still getting the previous tenants mail! Some looks like junk mail but somethings that look important I have several times wrote return to sender but I am tired of doing this! Does this post office not have any sorting process on who lives at the current address?? Seagoville USPS please get it together!
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July 2024 by Angela Waldrop
This place needs new management they are rude and the man behind the counter you can tell he’s racist. We were not greeted and he was highly rude. Not sure why the government hires people that as no customer service skills. Please get better employees.
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July 2024 by Jennyfer Cavazos (JENNAY)
The employees here are absolutely rude and not helpful at all. They really need a manager to manage this post office way better somebody needs to get involved and make this place of business better for the community.
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May 2024 by Adrienne
Why do I pay for tracking on my packages and they don't scan them? Seriously, this is the 6th time. No progress on the tracking number. Call USPS and they tell me that the sorters just look at the zip codes and send them on. Why am I paying extra for a service they won't comply with? It's ludicrous.
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May 2024 by Delmar Castillo
I keep having the same problem every time! I don't get any important mail & i get emails saying it was returned because the post office said we moved & we didn’t leave an address. We have NOT moved at all!! ? I have
been there personally to speak to Them about this but it still happens!!
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February 2024 by Lakrisha Campbell
Horrible customer service!!
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January 2024 by Amber Pettit
Everything was fine until, “I have a picture of it” If you make a mistake, live up to it, fix it and move on. This post office is sketchy. No sane person files a claim when a package your office scanned as “delivered” isn’t where it is supposed to be. As long as I live here I will from now on take pictures each time I check my mail box. Especially when the items I order show me a tracking number from USPS. The worst. Since you want to take pictures the NEXT DAY of your mistake and call me to tell me “it was in your slot” all along. While my son, daughter went with me to check it, the day you “scanned it” as “delivered” again, I would NOT have wasted my PRECIOUS time making a claim with your non people customer service PHONE NUMBER, ROBO ANSWERING MACHINE. Nobody wants to call yall for anything. TRUST ME. Our entire neighborhood dreads getting packages come through this specific office. ILL BE TAKING PICTURES EACH TIME MY HAPPY AAA GOES TO PICK UP YOUR “scanned” and “delivered” packages on the DAY. Not like you, the next day.
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December 2023 by Kathy B
This place is so dark . There are no drive up mailboxes here either. The interior is dimly lit . I did not feel safe being here at night. There needs to be more lighting . Some on posts at front were not working
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October 2023 by E Punder
They will not deliver your mail if they can’t pull up right next to your mailbox. I was waiting on important mail and they did not deliver it.
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August 2023 by Diane Jackson
Was at family dollar store
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August 2023 by Karl Burrell
Always Great Service!
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August 2023 by Simon Limon
I believe it was S.L. that helped. You need more S.L.'s.
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August 2023 by Noelle Beltrán
Does not resolve claims, and needing their insurance so I can file a claim for their negligence and incompetence.
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August 2023 by Wael
I never receive important mail such as debit cards -credit cards or registration stickers. I always have to pay extra and have them express shipped to me. Not fair I have to pay extra to have my important mail delivered to me because they never arrive in my mailbox. I will be contacting consumer affairs and file a complaint.
