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July 2024 by C. Williams
Don't put your mail on hold if you live in one of their area codes. Their didn't hold mines or lost it either way I don't have my mail ??
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June 2024 by Evelyn Velez
Worst customer service everyone comes very polite and this lady with blond dreadlocks gives everyone an attitude. She turns he badge around so one sees her name I asked her for her name and refuse to give it to me. Super rude if you see her good luck she has issues.
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May 2024 by Ray rey
This is one of my favorite local USPS offices. Friendly & helpful staff. At times they are understaffed but I always see them doing their best to help customers. I notice there are quite a bit of retail customers that come in and get frustrated when they don’t get their way being bold and wrong. I wish people would realize we’re all human and its important to be compassionate and understanding with each other. S/O to Sandra!
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May 2024 by Cam 125
Turned me away because my label with correct dimensions and weight usps ground advantage, was on a usps priority mail box. All box specs were correct but because it said priority mail on the box they refuse to take it. Meanwhile, I took the same box to UPS and they said they don’t care what the box says on it as long as the label has the right weight and measurements they will take it. So they shipped it for me. Just got to UPS. Much better shipping services.
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April 2024 by mohammad shafiq faizi
Unprofessional employees
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March 2024 by Amber Altman
I’ve had packages delivered to my door before with USPS, and was supposed to have a printer delivered to my door 2/24. I got notification I needed to pick it up since it was too large to fit in a parcel locker. I scheduled a redelivery to my door, supposed to arrive 2/27. I get notification today that my delivery driver is handicapped and can’t climb stairs and I need to come pick it up because they can’t guarantee me someone who is able to go up the stairs. I work full time, and am a single mom to a baby. I ordered delivery because I don’t have time to come pick up packages that I PAID DELIVERY FOR. I understand no discrimination, but this is absolutely ridiculous to send a handicapped driver to deliver large packages to apartment complexes with no parcel lockers big enough for packages.
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December 2023 by Jack Adams
The Black lady has Zero Customer Service Skill Zero… She really hates her job Very rude
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December 2023 by David Herat
It was the worst experience of my life. Server’s rude and unprofessional behavior compelled me to tell her, 'You are being very rude.' Unfortunately, this incident culminated in me losing my son’s birth certificate, and I have serious doubts that she actually never sent it to the intended recipient. It seems she might need professional help and could benefit from seeing a psychologist or management should not allow a person with mental problems work here.I came back to ask where my envelope is, they told me you did not buy the tracker so we can’t track it for you.Poor
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December 2023 by Manny Ruiz
I usually dread walking into any Postal office because I never know what to expect as far as customer service but I was amazed at how friendly and helpful they were from the moment I walked in. Jacquala was very helpful in answering my questions and even helped me decide which shipping service to pick. I also admired how friendly and talkative she was towards other customers. Keep up the great work!
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October 2023 by tyler eucalyptus
I have been shipping parts for 20 plus years, and this is by FAR, the most helpful, kind and courteous bunch of people who work here. Its usually very empty and quick, and again, the staff just give you that feel good feeling. Real people. Real lives. Not angry robots :)
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October 2023 by Rita Perez
WORST CUSTOMER SERVICE EXPERIENCE. LADY WAS SO RUDE AND IGNORED MY QUESTIONS. SHE DIDN'T WANT TO ANSWER SIMPLE QUESTIONS LIKE WHAT IS THE RATE FOR OVERNIGHT DELIVERY. I WOULD ASK HER A QUESTION AND SHE WOULD LITERALLY WALK AWAY TO THE BACK. I HAVE NEVER DEALT WITH SOMEONE SO RUDE, LAZTY, & ILITERATE IN THE POST OFFICE. SHE ALSO TOOK OFF HER NAME TAG WHEN I ASKED FOR HER NAME AND HID IT. SHE HAD DIRTY BLONDE LONG BRAIDS. I TOLD HER I NEEDED OVERNIGHT AND SHE PUT IT FOR 2 DAY DELIVERY. I HAD TO CANCEL EVERYTHING AND GO TO FEDEX BECAUSE SHE CLEARLY DIDN'T WANT TO HELP ME.
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September 2023 by Marshall Mathews
All USPS suck but do yourself a favor and drive to a different one. The customer service is unprofessional and unnecessarily rude. Completely uncalled for by the staff at this location. Just had to take my mail, and drive to a more professional and competent location.
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August 2023 by Te'Lia Renee
Female clerk is rude with customer service skills
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August 2023 by Eimal Rahmani
Asked a simple question that I did not know before posting my mail, the employee stared arguing and tried to make me embarrassed of question and started insulting
If customers are respecting the USPS staff, the staff has no right to disrespect customers
Very rude and disrespectful employee
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August 2023 by Irving Ramirez
Literally the worst mail service I've ever had.
