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August 2024 by Jibran Najmi
Charged $10 PER SIGNATURE. Absolute highway robbery when other UPS stores charge $6/stamp.
Looks like other customers feel the exact same about pricing at this location.
Manager then came out and said “we can charge whatever we want” rather then offering a resolution to the situation. Absolutely rude.
0/10 do NOT recommend. STAY AWAY FROM THIS UPS. The other review don’t lie
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August 2024 by Anthony Bolas
STAY AWAY FROM THIS UPS!!!
The people running this store are very quick to lie and pass on the blame to other people. The main woman who operates this store lies through her teeth. Her favorite excuse is "it is not our fault.. we are not UPS- just a franchise".
They are extremely negligent when it comes to scanning drop offs. be sure that you triple-check any items you leave with them. When you point it out, they begin pointing fingers. Come on. If I drop off 10 items, I expect to see 10 items scanned on my receipt. not 6 or 7.
Do yourselves a favor and STAY AWAY FROM THIS JOINT
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August 2024 by Alebia David
I hardly go to this location but when I do I am helped out by Alexa on both occasions for copies and she is definitely a ray of sunshine! She’s super sweet and very hardworking!
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June 2024 by JulieB
A mistake returning an Amazon purrchase here.
Sloppy with the label and carelessly put item back in the box so top would not stay flat. Ok, 7 cents change from another item is no big deal, but it's bad business.
Package not clocked in as recieved so called Amazon.. then called store.. will get my refund "some tine next week when all the packqges go to the Distribution Center."
In this heat, thought this location best. For Amazon returns, next time Whole Foods~ or my regular UPS.
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June 2024 by Scraps CantGo
Stayed at the hotel and had items shipped to me and they charged me $10 a box to PICK THEM UP then put "outbound package" on the receipt so it looks like I shipped something.
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May 2024 by Mariah Garcia
I went in to return a modem and to have a paper printed, immediately when I walked in the girl who’s 18 weeks pregnant didn’t greet me but instead she directed me to go down to the other computer where a nice young man was ready to work and help me, and he did just that he was kind and courteous and professional.
You may think, how do I know this young lady was exactly 18 weeks pregnant? Well it’s simple, her and another girl in there were cussing up a storm and gossiping loudly about themselves, their personal lives, their experiences and unfortunately more things that I and I’m sure others didn’t care to know, all while this young man handled the customers. I usually make the drive to another location or go to fed ex, I personally used to manage an ups store and I was appalled by the behavior of these two women, beyond unprofessional, I will never return here, the behavior was ghetto and made me feel extremely unwelcome. Their behavior was odd and it seemed like they made the young man who was helping me feel uncomfortable as well. I hope my review helps the owner of this store coach those two women to be more professional, as they represent a business by a reputable brand.
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April 2024 by Daniel
Super friendly staff and they went above and beyond to expedite my print order. Thanks for the help!
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March 2024 by Priscilla Adejokun
The dude helping me was pleasant and conversational. He was super helpful and informative on all my shipping options, and the crew working there had their music playing in the background. It was a super comfortable and welcoming experience.
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January 2024 by Kristen Walter
The clerk was very friendly, efficient and pleasant. Highly recommend!!!!
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December 2023 by Yamesse Lacy
I didn't realize you could bring back Amazon or Spectrum items here for returns. The young man who helped me was very friendly and had me laughing. I have a new place to bring back my items.
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October 2023 by Chris and Mickey Taylor
I went to drop off my Amazon return package with the shipping label in hand. (FYI..it was in the sellers box already). They charged me to buy a box to ship it back in. I would understand that but the box wasn’t even theirs and was from their junk pile. It was a used Amazon box and he charged me for it. That was RIDICULOUS! This place will scam you out of every dollar. Do they not know the meaning of donate. Especially since it wasn’t an UPS box. Please don’t go to this UPS store. Next time they’ll ask for a tip. SMH
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September 2023 by Aaron Johnson
ALWAYS slow service. +1 for being close to me. Avoid if you can.
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September 2023 by Gee Brooks
……………..!!!!!!!!!!!!!!!
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September 2023 by Mario Melendez
Well it says they open at 8 a.m but they are NOT. so don't plan on coming right after 8
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August 2023 by Gunes Inan
Not my favorite UPS Store.