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August 2023 by Billy
UPDATE: On July 27th, I received a call from my new Sales Representative Shannon Carter, and was reassured that all of my concerns would be addressed. I know how difficult it can be managing humans in 2023, so after our lengthy and informative conversation, I feel much more confident with continuing my relationship with the company.Placed an order for tires on July 24th roughly around 5pm, assuming that the tires would arrive July 25th. On July 25th, I was informed that the tires were out for delivery, but they did not have an ETA. I called back and spoke with a different representative and was told that I missed the cut off for next day delivery at 3pm, and that the tires would arrive on the 26th. Now knowing that there was a 3pm cut off time, I received my customers vehicle on the 26th, and no delivery was made. I contacted TireCo and was told that the tires were out for delivery, hours later no delivery was made. I then called back again, and was told that a manager left a note in the system that the tires were delivered at 1:20 or 1:30. Once again no tires were delivered. Made a final call, only to be told that the tires wouldn’t be delivered until July 27th. Now I have to cover transportation for my customer, so that they can make it to their place of employment. Something so logistically simple, was ridiculously mismanaged, and unfortunately companies like this are not concerned about their customers, especially small business owners.
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April 2022 by Felix alvarez
Bad bad they take forever to unload4 to 5 hours.. No bueno
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February 2020 by Hilda Camacho
Bad service and customer service
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December 2019 by Bruce Powers
Slow to get tires and wheels only sells tires now American truxxx was not bad wagar is great sales rep
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August 2019 by Celeste Flores
horrible customer service from timothy! Asked for wheels and it took him a week and me demanding to purchase product to get him to respond.
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June 2019 by Texas Tires 35
Kraze will not Warranty rims... Ive been selling wheels for a long time an dont have any problems swapping out wheels when they are defective.. Had a talk with the owner he stated we would call me back ,an he couldn't even call me back. Instead had another person call me an told me i had to buy a new one... SMH i wont sell Kraze any longer..
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June 2019 by Eric Freeman
Kraze wheels will not warranty defective wheels smh
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June 2019 by Ericka Sanchez
Warranty sucks, bad customer service
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April 2019 by Anthony Benjamin
Great customer service did not have to wait for tires
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December 2018 by Raul Giron
(Translated by Google) Very expensive tires
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October 2018 by Vafa Ghoreyshi
Fast delivery on our business accounts. I been here one time. Randy and others take care of me.
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September 2018 by Elisabeth Harden
Cool placeeeee
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March 2018 by John Townley
Wholesalers
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December 2017 by Keith Vickers
Best tires for the low
