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November 2024 by Renay Morgan
Three stars! Because I will probably still go and check to see what they have in the store because I like to “walk around”. But shopping here is not the experience that it once was. I’ve been a customer here for many many many years and it used to be “the first class second hand store” ?… not anymore.
It used to be a place that you could go and find good deals on nice quality items. Now it’s just another thrift store with a whole lot of clothes thrown in there waiting for someone to come and take it off their hands. Clothes upon clothes upon clothes. Ridiculous! (Would be great if the clothes were great)
It used to be organized and that was one thing that I liked about the old store. Now you wander aimlessly looking at the rows with no signage to guide you to where things are. Just stuff…..I guess they think if you have to look through everything, that you’ll find something. Kind of makes you give up looking really. It seems like EVERYTHING has been washed and dried so hard that they are fuzzy and the wrinkles are hard set!! I even saw a leather skirt that looked like it had been washed because it had wrinkles. You take a chance buying clothes with hard wrinkles because they might not come out or if they iron out they might discolor the garment. The overall quality of their items has changed. Just rows and rows of these washed and dried clothes.
Quantity over quality I guess must be the new owners logic. Now it’s just another second hand store. Nothing special.
Not my favorite go to place anymore.
Terrible change! Not the same as it was. So if you go in knowing that it’s different, you’ll be okay.
New ownership makes a difference I see!
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October 2024 by July Castro
Very good service
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October 2024 by Alyssa Ramirez
This thrift store use to have sol much stuff. Good stuff. Not anymore. This thrift store has gone down hill. The store looks completely different ( not in a good way). Everything is all mixed up. There are barley any toys or blankets.This store doesn't have any dresses or half the options they used too have. Now it's nothing but shirts, jackets and pants. Everything is just not good. Even the maIe cashier was very rude and seemed like he didn't want to be there or deal with anyone. I was disappointed to see this store turn into what it is today. Wouldn't recommend wasting time visiting this location.
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October 2024 by Viral Sen
Sydney was such a delight, the others were a issue
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August 2024 by Laura Fabian
Cashier are super nice the only reason I put one star but honestly the people in the store are awfully rude the girl with red hair just mugged my mother and me the whole time because we accidentally got on her way when she restocking and she just told my mother she can’t be in the aisle when she there with no manners what so over, and then I had conversations with other customers and cashiers and they told me she always causing trouble with customers, she definitely needs to be fire or you’ll loose all customers.
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August 2024 by Juan Pablo
Worst thrift shop in dallas. Employees are horrible and they don’t care about their job. you have a old grumpy lady with blonde hair who doesn’t care and is just wondering around. 0/10
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May 2024 by Jason Davi094
Very arrogant and almost Discriminatory attitude towards my mother today 4-18-24
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April 2024 by Desiree Perez
I always go to this specific thrift store never had an issue. When I was in my car after purchasing 6 items, my grandma, who I went with, noticed the pricing was incorrect. After I added the final prices for each item the total was 21.96 plus tax which is 1.80 comes out to be 23.76 (keep in mind I used my rewards points on top of the discounts so my total should be been way lower that 23.76! However their total was was originally 29.94 plus the reward discount came out to be 23.74. I was overcharged. The total of the 6 items alone should of been $21.96 not $29.94! When I went back and spoke to the lady who checked me out (Alma). My grandma told her “ hey we were charged incorrectly” and handed her the receipt. Alma responded very rudely and said “ don’t tell me! Show me ! And shoved the reciept back in her hand. Idk what Alma problem was we weren’t upset we just wanted to know why the subtotal was incorrect. I spoke to her correctly and so did my grandma so there was absolutely no reason for her to be disrespectful. She then said for us to move to the side bc she had other clients which we did bc we understood there was other people and under her breath she kept saying that she didn’t have time for this and sighing. We spoke to the supervisor. Who added up the prices herself on the calc and showed the total to be 21.96 without tax and not the 29.94 that was shown on our reciept. She rescanned the items and said her computer shows the total as 29.94. So I then told her “ okay so the receipt is just incorrect ?” And I kid you not she said “ no not really, the calculator is not always correct, I would know, I failed math exams with one” I would understand the calc result being incorrect if we were adding, multiplying and dividing, but come on adding them up the calc was not incorrect their system was. Overall this experience was not it, Alma was extremely rude for no reason when we weren’t hostile about the situation at all. I understand it’s a thrift store but no one wants to be overcharged at any location, and we simply wanted a reasoning behind the matter and I think her attitude and disrespect was not needed at all. The way she spoke to my grandma was extremely disrespectful and Alma, as old as she is, should know better! ( I added the reciept so you can do the calculations yourself since apparently calculators are incorrect since the supervisors failed math exams)
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April 2024 by Dolores Concha
I'm always finding good deals in here. There is always a 50 percent off or 75 percent off. Staff goes way above beyond to help in what I need. Nice prices you just have to look
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February 2024 by Tay Tay Razors
I Went to Thrift Town Thrift Store February 7, 2024 They Women's Clothes Was Put in Order The Way I Like it!!! I Found me Some Nice Women's Denim blue jeans. I Got 4 pair of Denim blue jeans. The Thrift Store Was Clean. and Stuff Wasn't Out of Order Either. I Will be back to Shop there Again!!!!
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January 2024 by Dorecia Jackson
I love the good finds at the store and i love the price and the workers are so nice and i all ways be happy when i come to find some good stuff and i can't wait to get some more good stuff and keep up the good Job Thrift Town
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January 2024 by Kymi_sue
Love this place!!!
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December 2023 by Juan Herrera
Good Customer Service
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November 2023 by Utterly Designed
The store was clean. Can’t speak to the experience. They informed me they do not accept donations.
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November 2023 by Elias Solis
They sell good things but the employees are a pest of a person, mainly a young white girl with black hair and glasses who, according to the manager of the store, is an arrogant, hateful, spoiled, vulgar woman who doesn't know how to serve customers.
One goes. Buying is not because they give you things for free because we clients are because they receive a salary....and yet they treat you badly
That girl is a woman who shouldn't be there because it will make the store look bad.
