The Phoenix Insurance
Insurance,
Auto Insurance,
Home Insurance,
Life InsuranceHours:
6600 Lyndon B Johnson Fwy Ste 220, Dallas TX 75240 Hours
About The Phoenix Insurance
The Phoenix Insurance is highly praised for its excellent customer service and long-term reliability. Customers appreciate the helpful and friendly staff, including Jessi, Tish, Jared, and Jason, who go above and beyond to assist with their insurance needs. Jessi is frequently highlighted for her kindness and efficiency, making processes smooth and quick, such as adding a spouse to a policy or assisting over the phone. Tish is commended for her outstanding service, staying on the line for 45 minutes to resolve an issue and ensuring everything was taken care of immediately. The team takes the time to study complex cases, check policies annually, and shop around to save customers money. Long-time clients mention their consistent positive experiences, with staff showing empathy and promptness from the first day. Overall, Phoenix Insurance is seen as a reliable, caring, and customer-focused company that strives to meet and exceed expectations.
Most Recent Reviews
March 2025
Jessi is so helpful. She made my day when I called in yesterday, above and beyond. But don't discount Jared and the whole team, excellent customer service!
February 2025
I have been using Phoenix for a very long time and never once have had sub-par service. Jessi is literally the nicest ever and is insanely helpfull every single time I need her. I recommend them to everybody I can and will continue to use them forever.
February 2025
Eric Turney was the best and saved me tons of money!!!
More Comments(93)
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