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January 2024 by Quynh Pham
Save your money and find a better place to live. The staff here is absolutely terrible to work with. Since the time I applied to the time I’m moving out, they have switched staff multiple times and I have still experienced the WORST service here. They do not care about the tenants that actually pay to live here. They will nickel and dime you for every little thing and blame the computer system as to why they can’t help. They want to charge luxury prices for units yet you still get packages stolen since they really don’t seem to care and leave them all over the mail room, have no concierge/overnight team or onsite security for emergencies because this place screams broke, and the walls are paper thin so you get to hear your neighbors conversations and footsteps! It’s honestly a JOKE. LOL I really can’t believe that this place wants to be luxury but treats people like they’re running a one star company. Don’t be sorry, DO BETTER!
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December 2023 by Kathy
Had a chance to tour The Alton last week- the building is absolutely beautiful. Samuel was very friendly and incredibly helpful in answer all of my questions. By far one of the best tour guides I’ve ever met!
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December 2023 by Alex Yoss
This company attempted literal fraud. Charging over $600 for looking and deciding not to lease. Completely misled us when discussing the looking and leasing costs and risks. The property management sent us to collections and is absolutely unhelpful and unwilling to admit their faults in disseminating important and necessary information to prospective residents. They are desperate for money and do not prioritize the resident experience. The Alton is a prime example of the filth eroding renting culture today.
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November 2023 by Constance Teoh
Lovely new apartment building with good gym in a very walkable neighbourhood!I had a great experience touring the property with leasing officer Kendyl Junge, who was so kind to entertain me checking out multiple units till I found the perfect one for my needs.She also patiently answered all my queries and followed up closely to assist all steps along the entire process, since I was doing a very rushed move in. Highly recommend working with her—I am moving in from NY and she made it that much easier.Looking forward to living in this lovely community!
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November 2023 by Lisandra Ruiz
I moved into The Alton in July and couldn’t be happier. The location is prime, has great amenities, and gorgeous units. I didn’t have to view too many properties when moving to Dallas because I knew this was my next home once I saw it. The building is gorgeous, especially the way it’s lit up at night. My leasing agent, Samuel, was beyond great. He was kind, helpful, and attentive. He took his time showing me around and made the entire leasing process as seamless as possible. He’s super responsive and able to meet any needs that a tenant may have.Overall, my entire experience has been great. I feel safe and secure and I’m thankful to have found a new home here at The Alton.
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October 2023 by Tom Jose
While I was somewhat disappointed with the moving company I selected, Kendyl has been the only person I"ve dealt with here at the Alton and she's been very helpful and courteous. My moving company was running behind schedule and she re-reserved the freight elevator for me without me even asking her to. A ruined dish, a few broken plant stems, and they didn't come close to setting things back up in my new apartment or helping me unpack as promised on their website, but obviously that has nothing to do with The Alton. Things could have gone MUCH worse, I'm sure! I gave the 5 star rating specifically for The Alton.
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September 2023 by Brooke Deneen
I've really enjoyed living here! Both the leasing & maintenance staff are great - super helpful & friendly, always. Units and amenities are probably some of the best in the area.BUT my largest complaint, and a big reason for now moving out, is the walls and floors are paper thin throughout the entire building. I was told upon moving in that a great benefit to the units were the concrete walls...however, I can hear what feels like every move my upstairs neighbor makes, along with crashing & banging on my exterior/shared walls. The co-working space on the 7th floor is an amazing set-up, but you can hear every word of someone else's calls even when in a private phone booth. This was really a big construction miss for a luxury building.
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September 2023 by ciara duke
I recently toured The Alton with Samuel and he provided an AMAZING experience. He’s very knowledgeable, professional, and personable. He took the time to ask my specific needs in looking for a new home and did an exceptional job showing me units that exceeded my expectations. I highly recommend a tour of The Alton with him. The property is very impressive as well.
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September 2023 by Justin Crabtree
Samuel (Kendyl too!) has been great so far! We move in next week and he went above and beyond helping with multiple tours, fixing technical issues with our lease and keeping us informed. We hope living there is equally as impressive!
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August 2023 by Link Glover
Just signed a lease here. Samuel was great to work with and helped me find the best option for me.
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August 2023 by Gabe Soto
Relocating from another city, Samuel has made the transition & leasing process a seamless transaction for me. His professionalism, patience, communication & helpfulness are unmatched compared to leasing professionals I’ve worked with in the past. From first conversations over two months ago to move-in, I’ve felt completely at ease and on track because of his strong communication & responsiveness. I toured the community twice before applying & additionally after to see my exact home — all accommodated and coordinated by Samuel. Without hesitation, he showed us six units on my first visit when I had already planned to only see two. I’m so glad he went the extra mile because I ended up selecting one of the bonus units he shared! His intentionality with residents and willingness to go above & beyond has been incredible. The apartments, style & community overall is amazing and I can’t wait to call The Alton home!
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August 2023 by Z Housammy
This property is very wonderful! Samuel, one of the leasing agents, was so patient, helpful and responsive. I came from out of town twice to tour the apartment and figure out which unit was best for me. He was so personable throughout our tour and made us feel very welcomed. I never felt pressured to make a decision, and he was able to answer all of my questions.I really appreciated his availability and responsiveness, it made my move as easy as possible. I've been living here for about 2 months and really enjoying it :)
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August 2023 by Danie Rae
I’m so exciting to move here in about a month! The property is so beautiful and in a great location. Also, management is excellent. Samuel has been so great throughout my experience here. He makes sure you are well taken care of!!
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July 2023 by Hala Khasawneh
The leasing team is amazing, especially Samuel who is very helpful and assisted me viewing some unites and the amen even though I was in different state.
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July 2023 by Jen Luger
The staff was so kind and knowledgable! They fully explained the ins and outs of the building and were extremely personable.