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December 2023 by N
I can’t say enough good things about Candice. . She helped me every day with all the questions that I had. She went above and beyond her job to assist me every way possible. I highly recommend this Credit Union
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December 2023 by Cheryl Moore
Watch these people been with them for years. COVID kick in I had to turn a truck in and they put a lien. On my property after I pay them $56000 on itthattruck.2K1 years COVID kicked.
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December 2023 by cassie Brooks
Candice Singh did a wonderful job helping me. She also educated me on the benefits of being a credit union member. I’m with Texans Credit Union for life ❤️??
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October 2023 by Ethan
I had such a great experience at Texans. I was helped by Destiny and she did a great job. Very satisfied.
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August 2023 by Sally Kidman
I usually rate Texans high, but a recent experience during an approximate 1pm visit found that the drive-up had a red light. It was also very difficult to find a place to park to enter the building. Upon entering the building, I mentioned the red light to the cashier who said, "the drive-up is open; we must have forgot" to turn it on. For someone using a walker, it was a very unpleasant experience.
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July 2023 by Rahul Kulkarni
This is a fantastic bank with a very customer centric approach. Ms. Mariela was so patient and helpful in setting up the finance for our two new cars.
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June 2023 by Christian Alejos
Mariela was fantastic! We cannot express our gratitude of her time and patience with our questions and helping us with refinancing.
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March 2023 by Ruth Puskar
Destiny was great taking care of me. She went above & beyond to help me! She needs raise or promotion. Great credit union & been with them for long time!!
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March 2023 by Jeri H.
We've been members for almost 2 years and we love the way we are treated as customers. It was bit of an adjustment at first due to lots of rules and limitations for new accounts, but its flying by now. Very happy.
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March 2023 by jean-Claude Bassanino
Walking in the Preston Forest Branch I was helped by the Assistant Manager Amanda helping me renew a credit card that had been compromised .She was very efficient and professional the transaction went fineAmanda remembered having helped me in the past for a wire transferI like Amanda attitude making client comfortable in any banking transaction.Her efficiency and personal touch make Texans Credit union of Preston Forest Branch a great place to bank
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February 2023 by Ramon Guevara
Mariela from TCU was very helpful. She made the process so simple and easy. Everything was ready to go in less then 24hrs. Definitely recommend.
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December 2022 by Felisha Hartfield
I had a great experience at Texans Credit Union, on Forest Ln. Ms. Lauren was very Professional, very Courteous with a warm Smile. If I could give more than five stars I. Thank you so kindly for such great Hospitality Felisha!!
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December 2022 by Zachary Adams
Poonam was a pleasure to work with today. Texans has taken great care of my family for years and I have no plans to change anytime soon!
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October 2022 by Mark M.
Hurdle, after hurdle, after hurdle in opening account. Just opened account. Tried first online. They didn't get my drivers license attachment so I went in. Tried to fund account with CC. That seems to have failed. Mgr said tellers could clear up the problem. They couldn't. Wait for manager to finish with another customer. Manager was very helpful in getting account open. Got home, tried to log in. No PW was given to me. Of course, they were closed by then. So I click Forgot PW attempting to get a reset. System fails to recognize my email address. Murphy's Law rules here. If it can go wrong, it will go wrong.
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October 2022 by Ann Henry
I went in today confused and Destiny Goings not only set up my accounts but stayed late to make sure I understood everything. I am impressed and so glad to not only have an excellent experience but also feel like I made a good friend. Destiny was informative, polite and kind. I look forward to banking now!
