Sleep Experts Lovers Lane West is a trusted mattress store serving the Dallas area since 2015. The store is open and committed to safety, practicing enhanced sanitation, social distancing, and offering assistance by phone. Customers can also shop online 24/7. Known for its expertise and quality, the store has more than 30 locations and has earned the Consumers Choice Award for Business Excellence in the mattress category for 11 consecutive years. Customers appreciate the friendly and professional staff, especially mentioning staff members who go above and beyond. One customer praised a staff member for helping find the right mattress and replacing an unsatisfactory one, highlighting professionalism and courtesy. Others mentioned a salesperson who was kind, thoughtful, and attentive to their needs, making sure they found the best sleep solution. Moni, in particular, received multiple mentions for her kindness, patience, and helpfulness, guiding customers through choices and ensuring they get the best deals. She even assisted with delivery arrangements for out-of-town homes. Many customers have bought multiple beds from this location, thanks to her guidance and the store’s ongoing promotions. Overall, Sleep Experts Lovers Lane West is highly recommended for quality service and a wide selection of mattresses.
Michelle was awesome and super helpful ensuring that I was aware of discounts and calling out the various options available. I was able to make an informed decision. Great customer service!!
March 2024
Came in today and worked with David O. And he helped find the right mattress and replaced my mattress that we have because it was unsatisfactory. His professionalism and courtesy goes beyond the best of the best. Thank you David O!
February 2024
David O. was great to work with — kept it simple and efficient!
