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“This was a great place to store my belongings for my move. They offered very reasonable prices. Tony was very nice and accommodating to my needs. Highly recommend!”
“Caleb was extremely pleasant to work with! Thank you for your professionalism and hospitality!!! I’ll definitely recommend anyone coming here for some extra storage space. Oh yea and the office is very clean, I like that!”
“Cory was very professional and friendly. He answered all my questions that I had and hands down gave the best costumer service.
Easy access to the facility, well lit, inside storage units have a comfortable temperature.
If you are looking for a storage unit in Dallas, you should check out The Space Shop Storage.”
“I came in today,then I called and Casey answered the phone it didn't take anytime for her to help assist me. Casey was nice and took the time ⏲️ to explain all details that was needed.”
9:30AM - 6PM
5701 E NW Hwy, Dallas
Self Storage
“Casey was there to help me when I needed him! Work sent a pallet unexpectedly and he was super helpful to showing me and the driver where to go and even bringing a dolly (or 2) to help us. Recommend this spot for anyone looking for a friendly and helpful storage space!!”
“Mrs Jill was such good help On getting me into a storage she has such good personality, very,very Helpful She has very good patient and I really appreciate her By staying on the phone walking me thru my application Call on Mrs Jill she will walk you through it VERY SWEETIE LADY!!?”
“Thank you Roberto for assisting me with a storage room key issue this morning - the remedy has made a very big positive impact for me. We’ve been doing business with Life Storage for more than a decade and appreciate that you take such good care of the grounds and facilities. Love the rolling carts too!”
“Extra Space Storage has been the best storage location I’ve used. Tineshia was incredibly helpful and friendly when answering all my questions! Will be recommending to my friends and family. Keep up the good work!”
“Lovely staff, I had trouble loading a washer and gentleman in the office came out because I was struggling a bit. But very kind I’ve been there for close to two years. Love it, Would recommend!!!”
“So professional and helpful! Everything unpacked for me and in great condition. I did not feel pressured to tip but saw the sign they had saying tips greatly appreciated which was a helpful way to remind me to tip them so I would not forget! Highly recommend these guys!”
“Kizzy was awesome! She help me out and walked me through the process as if she was buying herself! She had hospitality, empathy and a positive attitude. I would recommend storing with ExtraSpace. Ask for Kizzy!!!”
“I like extra space storage. The grounds are always kept neat, And the facility is kept clean. the staff Tracy Yes? very professional. And always willing to help.”
“Staff us great and friendly. Corporate policies are lacking if you run into a financial snag. READ YOUR CONTRACT before signing. Property staff has limited power. If you are 30 days late, they will put a lien on your unit, and at 60, it will be auctioned off. I had some medical issues. The district manager was wonderful and worked with me, but it was not easy and on their terms only. They would not work with my fixed income schedule, so I was forced to get help from a friend”
“Natalie is the best! Very helpful with anything I need, I’m on my third unit here and will be here as long as I can, these guys are amazing and always take good care of me and always take all my calls when I have questions”
9:30AM - 6PM
12190 Inwood Rd, Dallas
Self Storage
“I've been keeping my things here for 5+ years and went in to see about moving into a smaller, less expensive unit. The manager (I'm sorry I didn't get her name) couldn't have been more helpful and accommodating, going above and beyond to get me a better price. Fantastic customer service and any thoughts of finding another storage company have vanished”
“I truly appreciate the help from Aubrey at Extra Storage on 10/22/2024. He was kind in helping me as I was having trouble with my account when the office was about to close.”
“Working with Delivery Limited to pack, move and unpack my client from Ft Worth to Dallas and most recently Dallas to Denver was perfection! They were professional, considerate, understanding and their work exceptional. Not only did everything arrive in the same condition including fine art pieces, but they made sure any imperfections prior to packing were corrected after unpacking. Large art pieces were hung per the client's specifications including a 14' hand carved, wood mirror. Not only did they complete any task asked of them, they also asked if there was any other tasks they could tackle. We worked together like we had been a team for years. I highly recommend Delivery Limited for any moving needs.”
“I have been impressed with this Extra Space location for quite some time. I am a returning customer and both experiences have been beyond satisfactory. The staff (Rose, Michael, and Drew) have been incredibly helpful and always have a smile on their face. When I initially moved into my new unit on my second go around, I had a missed call with a voicemail from Rose requesting an urgent call back. I could hear the sincerity and amount of concern in her voice when she told me that my unit was missing a lock. She checked the unit, but she was unable to tell if anything had been taken or not. I eased her worries and told her I hadn’t put it on just yet as I had barely started moving despite having had the rental for nearly a week. Extra Space is hiring the perfect employees as their dedication and willingness to help is on full display.”
“Cameron amd his staff fulfilled my needs and went above and beyond to make my usage of this storage worth the money! If I need their help again, I will definitely return!”
9:30AM - 6PM
12100 Shiloh Rd, Dallas
Self Storage
“This has been one of the best storage places I’ve worked with. The property has always been clean, and I appreciate knowing the entire space is monitored by CCTV. And the pops of green color are fun and lively.”
“The best experience ever … been here for over three and a half years and they were always helpful … even notified me when I did not lock my unit properly!!
Professional safe and I we always felt secure . Great staff !! Clean and a place you would want to use .”
9:30AM - 6PM
2339 Inwood Rd, Dallas
Self Storage
“I have been a customer at this storage facility for many years and was concerned when management changed a little over a year ago, but the manager, Terri, has completely alleviated my concerns. This 5 star review is more about the customer service Terri provides because she is excellent, she goes above and beyond and she obviously cares about her customers. Thank You Terri for all of your help and keep up the good work!”
“Rented the storage in August, and I realized I need to upgrade the size to a bigger Unit and the manager SJ helped me out in less than a second and she’s very professional, organized and detailed.
Clean storages, inside and outside and very secured. Feeling like a James Bond every time I go to my storage after office hours.
Francky_”
“Great service, clean space, extremely convenient!
I was able to do everything completely online and someone even called me to ensure everything was coming along smoothly.”
9:30AM - 6PM
13575 Goldmark, Dallas
Self Storage
“Caleb Bonner is the best store manager I have ever encountered. Although he didn’t have the space I needed, he spent an extra 20 minutes locating other options, and he didn’t stop until I found an affordable and suitable space!”
“I would recommend this location for your storage needs and if you attend their auctions due to the amazing customer service and the integrity of this particular facility, as their representative AJ is always professional and honest to work with! Thank you all for being so professional and kind to your customer!”
“Very very happy with my choice of storing my things here. Everyone is always so kind and pleasant to speak with. Piper originally set me up, but spoke with Andrea today and she was so kind. Thank you Extra Space for phenomenal customer service always.”
“I began my experience at Extra Space with a gentleman by the name of William who assisted me with my rental. William was incredibly polite, professional and patient. I ended up at Extra Space because the legal document on another facility's website was so lengthy that it honestly intimidated and frightened me away. I encountered the same legal document when renting from Extra Space BUT, I didn't encounter it until speaking with William who patiently walked me through it explaining what I was agreeing or disagreeing to. That made the difference for me. The facility is very clean, with carts and an elevator to help move possessions from floor to floor if needed. Access using your code and mobile app to get through the gate and into the facility could not be easier. I would recommend Extra Space a thousand times a thousand.
2 MONTHS LATER...
I've been an Extra Space storage customer since the first week of May 2024, and for the past 2 months I've had the pleasure of working with Victoria, an exceptional Extra Space Storage onsite manager on Haskell Ave. From choosing the right unit size to the right boxes she makes the process seamless. Her friendly, welcoming demeanor, patience, dedication, knowledge, and willingness to go above and beyond is commendable, and should be recognized.
Thank you Victoria, and I highly recommend Extra Space Storage, especially with such a capable and outstanding agent as Victoria on their team!!”
“Since relocating to a new state, I needed a safe & well kept storage facility to keep my things & this is definitely it. I am so beyond grateful for Brenda & her team at this storage facility for treating not only me but every unit holder with such care and accommodations!! The customer service & satisfaction is beyond great- not to mention the building and units are kept clean and secured! I most definitely recommend this Extra Space Storage location and will be continuing to rent here!”
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“JAY is a very professional, informative, and patient worker. I can in this morning stressing about my day but when I spoke with him he really brightend my day with his smile and kindness. He is an asset to this company.”