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November 2024 by Jeron Pearson
I had an oil leak in my truck and was recommended to go to this shop. I’m giving them 5 stars for their customer service. They initially called to let me know the oil leak was fixed, but when I drove away, it turned out it wasn’t. They called a second time, saying the leak was resolved, but after a 30-minute drive, I found it was still leaking. I brought it back a third time, and after a more thorough investigation, they discovered the leak was due to an issue unrelated to their previous work—but they fixed it anyway. Normally, having to return multiple times would lead to a negative review, but they were fully committed to finding and fixing the problem. They went above and beyond to address the issue. They did an excellent job, and based on my experience, I would trust their integrity.
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November 2024 by Colleen Mckenna
Honest repair shop that has great customer service and gets work done quickly. Strongly recommend.
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November 2024 by Trevor Thompson
Brought my car here a handful of times. Amazing Service and Honest Work
I recently had my car serviced at Ross & Greenville and I couldn’t be happier with the experience. Jacob and Alan (father and son) are incredibly knowledgeable and friendly, taking the time to explain exactly what needed to be done without any pressure. They went above and beyond to ensure I was comfortable with the service, and the pricing was fair and transparent.
It’s clear that they truly care about their customers and the work they do. I highly recommend them to anyone looking for reliable, honest, and skilled family owned shop!
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October 2024 by catherine makale
Jacob has the best customer service I have ever experienced at a car repair shop.He is very honest and has high moral and work ethics.
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September 2024 by Tiffany Goodin
Great business!!! They were very helpful and transparent about everything. I appreciate Jacob being so kind and honest about the work being done. Seriously, cannot recommend this place enough!
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August 2024 by Bigbore
Amazing shop, Honest mechanics.
Brought my car in for AC issues, compressor was not engaging was told it may be electrical as they were able to bypass my wire harness and get the compressor to engage. I told them I wanted to check with dealership as the car may be under warranty.
Long story short my car was not under warranty and the dealership supposedly found issues with my front end suspension, bringing my bill from $1k-$5k.
I brought the car back to Ross and Greenville and they not only confirmed that there was nothing wrong with my suspension, but they replaced my entire AC kit, compressor/condenser for less than the dealership was trying to charge me for the compressor alone.
They could have EASILY confirmed the dealerships bogus diagnostic and made an easy sale, but they have integrity and did what was right. And not to mention they got my car back to me super fast, brought it in right before closing on a friday and they had it back to me monday afternoon.
I am recommending this shop to everyone I know in DFW, its so hard to find such honest truthfull mechanics.
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August 2024 by Brook Boswell
Have used this shop a couple of times and always satisfied and feel like they are more appropriately priced. Jacob and the crew seem honest and always explain what needs to happen and why. Will definitely continue to use them.
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June 2024 by Samantha Schreck
Amazing place! They found the problem and made the repair really fast (the same day we called) the problem was just about rosted screw so he made the change without even charging us !! I recommend !
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June 2024 by Reece Hall
I’ve taken my car here multiple times over the last few years and have always received fast and honest service. Look no further than this garage for any repairs you need!
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May 2024 by leila nasimi
Honest and knowledgeable mechanics
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May 2024 by Matthew Hawley
Jacob was awesome. I appreciate the friendly service. Came in for brake pads, and had a few other little things that needed addressed. Only charged for the brake pads. Great shop and will come back for future service.
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May 2024 by Kayla Denton
Honest and fair prices, and quick turn around time! Love these guys!
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April 2024 by Patty Bates-Ballard
Highest recommendation. A place I really trust.
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April 2024 by Shay R.
I am writing this review for women. I found the shop by searching Reddit for local repair shops in DFW.
Jacob was great! He took the time to thoroughly explain the issues with my vehicle and provided transparent pricing for the necessary repairs. Unlike some other shops I've been to, I never felt rushed or pressured into making any decisions.
As a woman who often feels dismissed by the automotive industry, it was incredibly refreshing to be treated with professionalism and respect. Jacob took the time to listen to my concerns and answer all of my questions without any hint of condescension or dismissal.
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April 2024 by Dwight Jones
Honest estimate. Reasonable time frame. Delivered repair on time and under original cost estimate. Good people. 2006 4Runner catalytic converter repair.
