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August 2023 by Yoyo Sese
Purchased LG washer & dryer set from RD&W. Great wuality, clean and affordable price. They delivered and installed them for us in Arlington.Highly recommended
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August 2023 by Saif Saeed
Great selection of appliances, and great prices and service.
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December 2022 by Lesly1 Romero
The lady who is in the office insults a client just because she asked for the bathroom key, it is unusual, they should make a change and respect people
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December 2022 by Steffen Humbert
Horrible! Sold us a $1000 Samsung fridge only to have the compressor bust a year later. Come to find out when calling Samsung to use the 10 year warranty on that compressor that the unit had been scrapped based on the serial number. Shady. Of course, no mention of any of this when we purchased the unit. Gladly took our money for a unit he knew was scrapped, Frankensteined back together and likely to break again. He offers a 30 day warranty, which is entirely useless. Anyone can make something for with bubble gum and tape for 30 days, just long enough to make sure he isn't liable.
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December 2021 by Jeff Morser
Reasonable guy and made things right without giving me a hard time.
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December 2021 by Ryan
Within 2 days of delivery, the washer started acting up with the LEDs spazzing out and controls unresponsive. Tony held true to his 30 day warranty and was out within a day with same-model replacement (actually one that looked a little better).Day 40, there's a puddle of water forming under the washer. None of the hoses are leaking. Texted Tony as this being the second issue and just outside his warranty period, felt that something should be done here. NO RESPONSE (and by the way a month has elapsed since this happened so the "family emergency" excuse wouldn't apply as I've still not received a response).If I had to pay someone to look at this, it would be at least $200, in which case, I could've just bought a new washer. Fortunately, I am handy, watched a bunch of youtube videos, and followed the water to determine that the internal valve that regulates water flow had failed. This was a $20 part on amazon, but had to wait a few days for delivery. All in all, I was without a washer for a week due to this.Other impressions: OK prices for used W/D and used/banged up refrigerators. Wife & I were moving into a house with a little one so not having these things right away wasn't an option and neither was paying retail for brand new.If I had the time, I would've scoped out estate sales and such to find my own deals to cut out the middle man.Delivery was on time and they seemed to be rather efficient at moving large appliances through tight places so I was happy that doors and walls weren't getting banged up.
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December 2021 by Jorge Carmond
I recommend this place sincerely, we bought a washer/dryer there. When we got home connected both, the washer spin cycle wasn't working. The owner came out and took a look at it at 9pm at night! He took it with him and had it ready the next day. Good prices and selections.
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December 2020 by majd mahayni
Good appliances and nice service
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December 2020 by Britney Fletcher
Like many others, I was happy to have found this place. The washer dryer combo I got is gorgeous and fits perfectly. Little did I know, my washer would just completely stop working. And wouldn’t you guess it, right after the warranty ended. I can see if it was a year down the line, but I bought this equipment this summer. The owner was unable to help me, but was happy to give me the phone number of his buddy who could fix it. I feel scammed. I will not be back.
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December 2020 by Amber Stocky
I am so happy to have found this place! I had been to numerous used appliance stores one day and had no luck finding a decent washer and dryer set for my budget ($600-$700). My last stop was RD&W where I met the owner Antonio - he was patient, helped me narrow down some options, and told me he would not only deliver but install since I would’ve needed to hire someone else to that for me having no truck/help. Within a couple of days, him and his friend Jose delivered and installed the set I chose, and tested them out before they left. Can’t thank them enough - also, great guys in general! José also mentioned he was a home remodeler, so should I ever need the service, I’ll definitely be calling.
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December 2019 by Melissa Fox
Amazing shopping experience. Store is well stocked. Great variety. Everything you need for groceries is there. Love the supermarket.
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December 2019 by Nivaldo (Nyko461)
Good costumer service
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December 2019 by Crystal Anderson
Had a horrible experience. Purchased a washer and dryer set May 19, and it's already broken down. I called RD&W and the guy sent a repair guy, Pedro, who came out to look at the washer, claimed he reset the washer and that would fix the issue and it wouldn't happen again. Charged me $80. A couple days later, it broke again. Called the appliance store and told the guy just to come get it. He said they don't do that. Also, had texted Pedro to advise the wahser had broken again, he never responded. The guy at the appliance store acted like he just didn't care at all. He showed no concern, didnt offer to replace it or give any of the money back. Just took my money and that's that. This is a terrible place. Don't go here.
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December 2019 by Tom Davy
Bought a washer and dryer set Friday, had it delivered Sunday morning, had a problem with the washer and it was replaced Sunday night. Very good service
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December 2018 by Danielle Brissette
Attempted to visit during business hours, but the door was locked and there was no sign to indicate when they would return. Ended up purchasing a dryer from home Depot.
