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July 2024 by Nikhil Reddy
We are incredibly grateful to Rao Factor for making our destination wedding in CDMX truly magical! They brought our vision to life with stunning floral arrangements that added a perfect touch of elegance and romance while keeping it moody and boho. From vibrant bouquets to exquisite table centerpieces, every detail was meticulously crafted and exceeded our expectations.
Rao Factor's creativity and dedication made our wedding unforgettable. Thank you for creating such a beautiful atmosphere for us to remember for a long long time!
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July 2024 by Rupasri Shankar
Priyanka was so great to work with and created the mandap of my dreams! Would highly recommend!
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July 2024 by Falguni Chhatiawala
Way overpriced for what they deliver. Some of the material for mandap was cheap and falling apart. Erica lost the design several times and somehow manipulated the budget. She could not keep track of our payments and we had to send proof of the payment a couple of times. They went beyond the quoted price and kept charging us until 12 days before the wedding. I will not recommend this place to anyone who wants to stay within a budget and carefully check everything before the event
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June 2024 by Dhruv Tailor
Same issues as other reviews when it comes to what is being promised versus delivered.
One of many issues, the cake table linen for the reception was supposed to be satin white, but instead was blue. We had wanted it to be white in meetings and in email. Tablecloths are pricey through them, so the color should be right.
Some items were not there or in wrong spots in the wedding/ reception, the team shrugged us of as a couple when we asked them about it (in our wedding attire). When our main wedding was about to start , well after the time we had originally planned, the Ganesha tablecloth was not on.
We had to tell them to put it on multiple times before they did it, because it will be in photos for the bharaat which was starting (and it started late).
For guests, they will think it is nice looking as they do not know all your ideas or what was discussed in the proposal. But as a couple, do you want to enter your wedding, wondering where items are or why it is a different color for the price you pay? Seriously tablecloths?
Most of the issues were in execution the day of as opposed to the design meetings.
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June 2024 by Neha Patel
Working with this company for our wedding was quite challenging. We felt they didn’t fully consider our preferences and budget. While they had great ideas, their assistant seemed overwhelmed, making it difficult to meet deadlines. Ultimately, we had to switch to a different company just one week before our wedding. I would only recommend Rao Factor if you're willing to spend significantly on flowers, as that appears to be their specialty.
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April 2024 by Anita Sundaramoorthy
I cannot praise Rao Factor enough for making my wedding truly special. Shaun and Priyanka were fantastic to work with and you can tell they are truly passionate about what they do. They are truly committed to bringing alive whatever vision the couple has. I had some big ideas and they knocked it out of the park. Not only do they listen to their clients, but they make very helpful recommendations on how to truly bring together the decor so it looks amazing. Each event had a different theme and so there was quick turnaround in between each one, but each transition went seamlessly with the hard work of their staff. Our guests could not stop talking about how beautiful each event looked. Rao Factor truly brings the wow factor!
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April 2024 by Jhanvi Virani
Loved working with RaoFactor and Priyanka for my wedding decor! Everything turned out beautiful and we received so many compliments from our guests. Priyanka was so kind and tried to work with us on everything, even last minute when weather came in the way and we had to create a plan B in case of rain. We really appreciated her constant communication and recommendations. We definitely recommend using Raofactor and trusting them with your wedding decor and florals.
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January 2024 by Anaam Khan
Priyanka and the entire Rao team were so incredible to work with. Decor was such an important factor to me for my wedding that I didn’t want to leave room for any chances. I’m so glad I went with Rao - Priyanka made my dream wedding come to life. She’s such a sweet and honest person, I felt like she could read my brain and show me exactly what I was looking for but made it even more amazing. I can’t recommend Rao Factor enough, they will not disappoint!
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January 2024 by James Brock
They are complete scammers! Beware. Unfortunately for this company, a few bad apples do ruin the entire company!
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November 2023 by Charles Kennedy
Does not deliver what they said they would. Background was wrong. Pretty sad.
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November 2023 by John Dixon
Worked on their sites, not @ their warehouse. Not bad.
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November 2023 by Kurien Wedding
Priyanka Rao and her team are professional yet a down to Earth team. Grateful for the beautiful sweetheart table they put together on our wedding day.
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October 2023 by David H.
This company are nothing short of liars and scam artists. They bring on contractors to create the work and then refuse to pay them what is owed after the event.
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July 2023 by Tahmina Mahmood
I just want to start this review by saying that I was incredibly pleased with how the decor at our wedding turned out, but it was overall an awful experience, and one I would never do again with RaoFactor.We met Shaun through our wedding planner. There were several occasions where Shaun did not answer texts. He told my dad email is a better form of communication for him--didn't answer those either. I was living in another state and planning a wedding in Texas, and had to rely on email/phone and Shaun's unresponsiveness caused a great deal of stress. The one time he communicates really well though, is when he's asking for payment.We finalized our decor item sheet, and the grand total was $29,914. My dad actually paid Shaun $30,000 in cash not realizing the total was less than. When he realized this, he contacted Shaun’s office and was told Shaun would Zelle us this money. I asked on 3 separate occasions and was told “Shaun will Zelle you today”. No Zelle. Then finally, “Shaun will Zelle you when he sets up the day of the wedding.”The day of the wedding comes around and the wedding planner relayed the message that there were things not accounted for on the item sheet that Shaun had to use, so our extra money would not be returned—low key knew this money would never come back to us anyways. Allegedly, we did not account for linens for the sweetheart table or the welcome table. However, our hotel did provide us with linens, so not something I would have necessarily spent extra cash on considering how few people actually notice the linens at these 2 tables.I was actually fine with all this as I was happy with the decor but then Shaun informs me that his team noted 5 missing arrangements when they went to tear down the following day. He asks if I know who took them—like a bride knows what happens during her wedding—and if the faux silk florals could be returned as they had just purchased them and they intended to reuse them at future weddings. I imagined this would be $500 tops so I said I would cover it if necessary.One month goes by, I finally get an email invoice for $1,187.50—outrageous to me when you spend $30,000 on decor for a one night event to begin with. One week goes by, and Shaun says his office has attempted to reach me several times (1 email). We set up a phone conversation to talk about the matter which resulted in him saying there was nothing he could do but for me to pay the price of the faux florals. He says that in the 8 years he has been doing this, no one has ever walked off with an arrangement—I call bs, people leave with flowers after a wedding all the time.By the way, not once did Shaun mention in the 3 meetings we had with him in person, phone conversations, emails that these arrangements needed to be returned. There was also nothing in writing indicating that arrangements would need to be returned.This was my experience with RaoFactor--although the decor was great it came at the price of poor communication and extraneous charges. I would not recommend their services.
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June 2023 by Tahmina M.
I just want to start this review by saying that I was incredibly pleased with how the decor at our wedding turned out, but it was overall an awful experience, and one I would never do again with RaoFactor. We met Shaun through our wedding planner. There were several occasions where Shaun did not answer texts. He told my dad email is a better form of communication for him--didn't answer those either. I was living in another state and planning a wedding in Texas, and had to rely on email/phone and Shaun's unresponsiveness caused a great deal of stress. The one time he communicates really well though, is when he's asking for payment. We finalized our decor item sheet, and the grand total was $29,914. My dad actually paid Shaun $30,000 in cash not realizing the total was less than. When he realized this, he contacted Shaun's office and was told Shaun would Zelle us this money. I asked on 3 separate occasions and was told "Shaun will Zelle you today". No Zelle. Then finally, "Shaun will Zelle you when he sets up the day of the wedding." The day of the wedding comes around and the wedding planner relayed the message that there were things not accounted for on the item sheet that Shaun had to use, so our extra money would not be returned--low key knew this money would never come back to us anyways. Allegedly, we did not account for linens for the sweetheart table or the welcome table. However, our hotel did provide us with linens, so not something I would have necessarily spent extra cash on considering how few people actually notice the linens at these 2 tables. I was actually fine with all this as I was happy with the decor but then Shaun informs me that his team noted 5 missing arrangements when they went to tear down the following day. He asks if I know who took them--like a bride knows what happens during her wedding--and if the faux silk florals could be returned as they had just purchased them and they intended to reuse them at future weddings. I imagined this would be $500 tops so I said I would cover it if necessary. One month goes by, I finally get an email invoice for $1,187.50--outrageous to me when you spend $30,000 on decor for a one night event to begin with. One week goes by, and Shaun says his office has attempted to reach me several times (1 email). We set up a phone conversation to talk about the matter which resulted in him saying there was nothing he could do but for me to pay the price of the faux florals. He says that in the 8 years he has been doing this, no one has ever walked off with an arrangement--I call bs, people leave with flowers after a wedding all the time. By the way, not once did Shaun mention in the 3 meetings we had with him in person, phone conversations, emails that these arrangements needed to be returned. There was also nothing in writing indicating that arrangements would need to be returned. This was my experience with RaoFactor--although the decor was great it came at the price of poor communication and extraneous charges. I would not recommend their services.
