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September 2024 by Maricela Arreguin
I had an incredible experience at RB automotive! Raúl and his team are top-level professionals. They were very professional and honest, as they explained to me in detail how they would fix my car and did not try to sell me unnecessary repairs.
The service was fast and my car is working perfectly.
100% recommended. I will definitely return for future repairs
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September 2024 by Sara Jaramillo
Very unpunctual, unresponsable and no serious man, is gonna tell you a date and then not have the car ready, also is going to tell you something and then you discover is a lie, don’t trust this man!
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August 2024 by Mercury
I should be able to give 0 stars! Took car there with all my parts.I have gone to this shop years ago and the experience was not great but car got fixed. I'm not sure what is wrong with him but something is not right. The good reviews must be from friends/family or they gave them a discount. My car came back with so many missing parts I had to get entire motor replaced, other things that previously worked no longer worked after R & B had it for over 4 months. Raul lied and told my insurance company I brought the car like that. his shop. This is the farthest from the truth and I don't know why he would just outright lie. The estimate he gave for repair made no mention of any of the parts needing to be replaced or repaired because all the parts were there until he had my car. They kept my car over 4 months and Raul was so hard to find he was always out of town or not answering his phone for weeks. His reception couldn't even reach him when I finally gave up and had my car towed to another shop. I have no reason to lie about my experience- what would I gain? I truly dont want anyone to go through what I had too.Dont even take a Tonka toy truck for him to touch- it will never work again.
He told me each week I patiently texted/called that he was working on my car, all for it to sit outside in the dusty lot for over for months. I really believe he may be a insane narcissist. IF YOU ARE A WOMAN- DEFINITELY DO NOT TAKE YOUR CAR THERE.
They are liars and crooks or crazy. This has caused me to go through so much unnecessary stress and depression. TAKE YOUR CARE HERE AT YOUR OWN RISK!!!
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August 2024 by Keith Williams
Rual is a very knowledgeable person he was precise in diagnosing my issue with my Tahoe. I didn't have to jump through a lot of hoops, wondering are the giving me the runaround he was on the money also he explained the entire process and the price I believe is fair for the work being done. Thanks Rual
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August 2024 by Publishing Manager
The good reviews must be fake because this place is absolute trash. Do not let it fool you. totally destroyed my car it’s a money pit. They purposely break things so you can pay more. You’ve been warned
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July 2024 by Sabrina Fox
It’s a scam
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July 2024 by chris moss
Crooks. I brought my car here an 08 bmw I called 1st and they told me it would be 400 to change my alternator. when I arrived he changed the price to 600 Raul did. I went ahead and paid the 600 then he told me that he would fix my radiator for another 600. I asked him was it the radiator or was it something else he said no it’s the radiator so I went ahead and did the radiator work for another 600. He comes back and says oh it’s not the radiator that’s leaking. It’s your reservoir box I had already replaced the reservoir box. anyway, I went ahead and did the work. He charged me another 400. after the reservoir box, he says oh it’s not the reservoir box it’s your heater control valve that’s leaking. he says he’ll put it on for free for me bc I was suspicious that his mechanic either damaged it or there might be something sketchy going on. They had previously broken my license plate light while replacing my trunk latch and have not fixed it. obviously at this point I feel like he owes me that with the over pricing. Anyway, I buy the control valve and also a thermostat I go back he tells me 300. But he will still put the control valve on for free. Gave him another 300 my air conditioner isn’t working and my license plate light is still out. this guy is a total crook. I spent way too much money and I would not spend it with him again. My car was in the same condition as when I brought it in at this point even worse bc I have to get my license plate light fixed it’s not the bulbs. They broke a wire. There is a much better mechanic that helped me out and got my car running now. I will never go back to this place all that money spent my car still not working.
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June 2024 by troy guild
Had a wonderful experience here.The prices are excellent. Raul and his mechanics to a great job. Highly Recommend the place. If you need something done.The are good who do good work at a great price. Highly recommend them
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April 2024 by Sade W
I went to have them look at my car for a misfire back in December 2023. Car still has same issues as of today. They charged $800 for a damn tune up and my car still isn’t fix. They make sure you only pay cash so that way you lose your money. What’s the point of a diagnostic if you can tell what the hell is going on. Do NOT bring your car here. Not even a bike. Do not recommend at ALL. Hispanic trying to get over anyway they can. Definitely don’t let the young guy work on yo car. Neverrrrrrrr AGAIN ‼️‼️
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February 2024 by Rodolfo Alejandro Jr
Love the service from Raul, great guy and very good with explaining and showing everything. Would definitely recommend this place to anyone and everyone!
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February 2024 by Aundray Dukes
The owner is very professional, helpful and has good communication, however I feel that his workers may not be on the same accord as him. My vehicle spent some time at their shop and was unable to be fixed due to insurance difficulties. My car returned with missing pieces (visor clips for interior mirrors) along with some bluetooth earphones. Also my solenoid for my starter is damaged and the car was trashed like someone was looking for something. I give 3 stars in behalf of Raul because I’m not sure if he has anything to do with any of the mishaps. I don’t want to stop anyone from supporting just be aware of my experience.
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December 2023 by Terrell Clayborn-Nix
Good guys over here...
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September 2023 by Stephanie Wren
Been a customer since 2016 never disappointed.. GREAT SERVICE GREAT PRICES EXCELLENT CUSTOMER SERVICE
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August 2023 by Billy R. soul
I've been a customer for years, they always do good work
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July 2023 by Jonathon Johnson
I have been doing business with this company for about a year or so, and my father has done business with them for years. The service is acceptable, but the communications and standard practices are a little questionable. Waited on my vehicle for a few weeks, heard nothing back from the administrators in charge or client relations over there, and had to track down my vehicles status and whatever other requirements/services I’d need to receive to get the vehicle in proper order. I have spent around 5 thousand dollars in the last 6 months with them, and the vehicle in question still isn’t properly working… I decided to keep it after this last round of repairs because I actually had to rent a car for 2 weeks to get to work and didn’t receive any reimbursement for this at all. I don’t expect anything or for anyone to change their habits with working with this company but I do think these situations are not isolated and should be documented properly to show people who they are spending money with and why they are. The shop owners expertise could’ve been used to prevent me from spending any ridiculous amounts of money with them to fix a vehicle that probably would’ve been better left alone, but of course everyone is more focused on capitalism than doing right by others and providing a reliable product they can stand behind.
