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November 2023 by tamala lampkin
Josh is awesome super nice and very detailed. I give him 5 ⭐️ rating on great customer service
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November 2023 by Talayae
This location is very nice and clean. I reserved my unit online and the in person process was quick and easy. Josh is fantastic and very professional. I highly recommend this facility!
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November 2023 by La Juanese Rodney
The manager Jacobie was very friendly, Knowledgable, and able to answer all my questions. I was able to call before renting and have all my questions addressed. I had an easy move in with my reservation and my storage area was clean and well lit. This location offered in door climate controlled units so Mr. Jacobie was able to show me the unit prior to renting and it was a quick and easy process. This was a five star service. From my prospective call through reservation I was treated friendly and never rushed. Excellent service at the Hampton Rd location.
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November 2023 by La Juanese R.
The manager Jacobie was very friendly, Knowledgable, and able to answer all my questions. I was able to call before renting and have all my questions addressed. I had an easy move in with my reservation and my storage area was clean and well lit. This location offered in door climate controlled units so Mr. Jacobie was able to show me the unit prior to renting and it was a quick and easy process. This was a five star service. From my prospective call through reservation I was treated friendly and never rushed. Excellent service at the Hampton Rd location. I came for the $1 first month special but the service will make me stay.
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September 2023 by James Kazee
Joshua service was so Awesome and he was so helpful and friendly. He is what Great Customer Service should look like. Keep up the Awesome Work. Joshua
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August 2023 by Amber Luckey
Ms. Lakeitha came in on her day off to assist and Ms. Beverly came from another property to both assist me with my reservation. Very impressive.Ms. Jill called me this morning to confirm my reservation. I explained I did not confirm because I saw the location of the unit and would like to come in to change it. She went to work calling to get assistance onsite. These ladies went above and beyond and assisted a vendor while there as well. Thank you again.
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August 2023 by Desmond Patterson
Lakeitha was very helpful..She left her location to come to the location here at 9130 hampton to let us in because the office is closed. She assisted us with no complaint and handled the situation with great customer service. 5 stars to Lakietha best property manager I've experienced.
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July 2023 by Arletha Kazee
My experience was so Awesome this morningI met Ms Stephanie and she was so friendly and helpful to me today. She is an example of what customer service should look like
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July 2023 by Henry Ayala
Brenda was absolutely courteous and very helpful with all my questions and needs. Great customer service and great personality. Awesome job Brenda!
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June 2023 by Kaocha Newbill
Brenda is always so nice and has great customer service. She is awesome. I love coming in to pay my bill and to see her wonderful smile and great attitude.
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June 2023 by R F
Brenda was beyond helpful. She helped me when walked at the last minuet. She's got such a joyous attitude and makes you feel like she's working to get you what you need.
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June 2023 by Muffin Estrella
The friendly voice over the phone fit the description!! Lol friendly staff,very informative and love her inviting atmosphere she created. It was absolutely lovely to meet Ms.Lakaitha. Highly recommend her !!!
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April 2023 by Gayleen Jefferson
Thank you for all of your help. Mrs. Brenda is the best. Would definitely recommend to all. The place looks very nice and clean. Very well maintained. Mrs. Brenda customer service is outstanding. Thank you so much.
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April 2023 by Charles Bernard
I met Ms. LaKeitha today. She was so wonderful. You know how everyone has a person. Like a good realtor, barber so forth. I now have a Professional Storageperson. Thanks Ms. Lakeitha for your great hospitality. Look forward to working with you again.
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April 2023 by Jaketria Mays
Mrs. Brenda was a tremendous help ! She let us view two storage units with no problem and assisted us right away! Thank you Mrs.Brenda , you’re appreciated! <3