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December 2023 by Renato Romero
Why are a bunch of kids with all there friends attending this gym they don’t even look 18. All they do is Hang by machines and it’s hard to use them because they are talking. Don’t let kids attend.
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November 2023 by Charlie McDonald
I used to like Planet Fitness. The Black Card amenities of water massage bed, tanning and red light therapy are nice. This location does not tell you that they lock the doors a half hour before close and will not let you back in. The night I got a membership at this gym I stepped out at 9:29pm to my car to get antacid because I had heartburn. I knocked on the glass when I found the doors locked. The guy came to the door. He had literally just watched his coworker walk me through the entire sign up process around 9:05pm. I drove twenty minutes to get to this location to work out. He refused to let me back in even though he clearly recognized me. I wrote an email to them to cancel my membership and a lady called back and said that was not supposed to happen (the doors closing thirty minutes before close) and said they would refund my membership fee. They didn’t refund it. Apparently they just want to treat members rudely by staff who barely acknowledge you and could care less and then the company just steals your money after treating you poorly. I liked the amenities and the longer hours versus LA Fitness, but an obviously not paid enough to care about members staff make this location not worth my time to drive here or my money. It’s a shame. I liked having this gym as an option.
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November 2023 by S. Martinez
Nice clean gym. I always feel comfortable when I come here. Friendly and helpful staff.
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October 2023 by Briana Blaze
They cancelled my membership because I complained about the north Dallas location daytime employees being absolutely garbage and asked a few questions. I did NOT raise my voice or curse at a soul inside I simply asked questions and literally got cancelled by Josè after being a long time member with no prior issues ever.
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October 2023 by hakim Ab
Clean and the right place to clear your mind, not busy even in a Sunday afternoon
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September 2023 by Glen Boettcher
I have mixed emotions about this facility. I went to get information to join, and the young gentleman helped me by giving me pricing on a sheet with three choices. I just moved to Texas a couple of months ago, and I'm waiting for my ID and driver's license to come in. I had to surrender my old driver's license to get the new one. He said a photo ID like a library card or something expired would work. I had my old passport, and he said that was fine. I came in two days later with the paperwork, including the quotation of the membership fees. A new female salesperson helped me sign up with the quotation that I had in hand. It was handwritten with the prices and the date that it was good until. However, she then brought out another price and changed it, saying that it's not the price now. It was clearly a week before the expiration date handwritten on the membership prices. She told me that the daily rate changes every single day and that this is the new price today. I'm not really sure how this type of business works when you give someone a handwritten quote with the prices and then change it a week prior to the expiration date on the price quoted. This is a classic bait and switch, and it's completely intolerable and very poor business. The facility itself seems to be very clean with quality equipment and amenities. However, I clearly walked out frustrated and probably will never sign up with this facility.
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September 2023 by Karina Arevalo
First of all this two stars it’s not for the facility. The place it clean and great but it’s for a rude and Miss respectful person in the front desk she is a young, hispanic lady. I didn’t got her name but she was on 8/30 in the evening. She didn’t talk she yell across the counter. She could’ve told me nice way and not Raise her voice. She Threaten me to call the cops. I feel those people should not be in the counter they should fired them because that is races. I feel sorry for her because her mother didn’t educate her well or maybe she did. I feel they deserve a 2 rate
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August 2023 by Alberto Cortes
Clean, nice attentive staff, not usually packed depending when you go.
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June 2023 by Fahad Munshi
Good gym if you want to do strictly cardio and basic weightlifting routine. You can’t do free weights barbell bench press, shoulder press, or squats (the more advanced stuff), but that’s all planet fitness locations. For the price, the gym overall is pretty good value.The gym is usually clean and well maintained. Monday to Thursday it is usually packed in evenings, but otherwise not so bad. Used to be 24/7 but not anymore since attendance is Down. Staff and members always nice folk.
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June 2023 by Mike Griffith
This is a smaller location that still has everything you need. Less busier and very nice staff makes it my favorite location!
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June 2023 by Isidro Bernal
Very Good Atmosphere very cleaned place??
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June 2023 by Undercover Astrology
06/28/2023Music in gym, locker rooms and black card/spa area is way too loud. You have to yell to talk over the loud music. Definitely not relaxing when you are trying to use the massage chairs or tanning, and the music is blaring away loudly!
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June 2023 by Matthew Stuart
Super clean. Great staff!!!
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May 2023 by Johnny O
They let homeless people get memberships here. They use the equipment, shower rooms and toilets. ?
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April 2023 by The Metal Player
Place is good nice equipment but when I'm here for an hour and no one cleans its a bit suspicious so I'd wipe b4 using
