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November 2023 by Caitlin Drott
Amber is awesome. She takes great care of my dog.I am so disappointed with the parking lot attendant. He is extremely rude and negatively affected the experience. He told me I couldn’t park in the parking lot before 9 am.
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November 2023 by Junior Toni
My appointment was at 8:30am and normally there is someone at the door to open the door and let me in since the store opens at 9am. I knocked and no one came to the door. I texted back to the reminder message to see if anyone would answer and luckily it went through; however, the groomer came to the front mad and upset that I did that and asked to not do that in the future and to ring the bell. There is no sign anywhere about the doorbell, so I wasn’t aware of the doorbell.I picked up my dog and my dog smelled terrible. I’ve been taking my dog here for two years now and she’s never smelled as bad as she did yesterday. The haircut was also done wrong. I had to come home and give my dog a bath after I paid over $100.
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November 2023 by Lisa Richardson
Love the huge bones. When you use your points it’s free
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October 2023 by Ashley H.
Amber did such an amazing job on my baby Zoey! She's so nice and welcoming when I came in and went over everything! I love her cut and we will be back
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September 2023 by Kathrine Hill
You know you have found great groomers, when your Dog just trots on back! They keep a clean and organized grooming room. Everyone is always polite. Most important my dog is always happy to go and looks fabulious when I pick her up!Lastly, the staff has changed from last year, so if you were there then, give them another chance!Kathrine and Liebe
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September 2023 by Ashley Liou PCCM
Professional staff, they were so kind and helpful with a return. Renae the manager deserves all the praise. Highly recommend coming here even if parking is limited.
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August 2023 by bukola betiku
I had such a beautiful experience with the groomer Danyelle R she took such good care of Zuri and i was pleased. Also Ashley with eyes was so amazing and knowledgeable, learned alot from her as she took her time to explain and help us out, she should get a raise lol. Steven was extremely helpful with our needs as-well.My experience overall was great and i will be coming back and also recommending!!❤️?
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July 2023 by Monica A
Beware! We took my dog to this location 2 weeks ago for a bath. He came home with greasy hair and itchy. We emailed a complaint. We decided to give another try but wanted a different groomer. We even booked a different groomer online. When we arrived, they insisted we have the same groomer as last time. We finally got another groomer but they didn’t understand what a “trim” meant, we had to explain it over and over. They then called us back and said our dog had mites and to come pick him up. This is not true. Our dog gets groomed every 2 weeks, has regular vet visits, is the only pet and lives indoors. If our dog did have mites, then he got them from this facility. We usually take our dog to Casa Linda but they have been booked up, probably because they know what they are doing. Avoid this location.
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July 2023 by boogiee web3
The Ashley's are great! Everytime we come in they are soooo helpful and pleasant. A upset customer came in and they handled it so professionally. Thank you for signing our pup up for vital care and showing us the beautiful betas! ? This is my favorite and only petco I'll go too!
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July 2023 by Marielle McGregor
Grooming FYI: they don’t take dogs with a history of seizures.Pet Bar does. Every dog daycare I’ve been to does. Petco Grooming does not. It would have been very helpful if they told me this during online appointment booking and not the day of the appointment.What a waste of my time and energy with their slow-loading online booking platform.My dog hasn’t had a seizure in two years, but I checked the box where it asked about seizures and told them to just use his nose spray and call me nearby if it happened.Even a 12 year old dog sitter can handle this task so why not a place that specializes in grooming dogs? Now I wonder what else on their medical history list could get your appointment cancelled …
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July 2023 by Ally Melton
I did online order for in store pick up; the process was very easy and the items were in good shape and we got everything we ordered in a reasonable amount of time. The employee was nice.
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July 2023 by Cathi Edwards
Ashley is so helpful! I couldn’t find what I was looking for and she immediately noticed me being confused. She knew exactly where to find it and saved me a lot of time today! Great friendly service!
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July 2023 by Jeannette Mitchell
Groomers and location are great. This is a small store, please know this before going. Grooming dept is small in the back but they take special care of the dogs and pay attention to the doggie at hand. My boy bear got treated well, which is sometimes tough since he’s a shy boy.
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June 2023 by Victoria O
Love this location! Friendly and knowledgeable staff , great selection, my favorite cat litter is always in stock along with preferred cat food.Shout out to Ashley for always being so positive, helpful and smiling!
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June 2023 by Michelle Kinder
Ashley is awesome! She made sure I accessed as many discounts as possible, went way above and beyond helping me with engraving tags and handled a tricky situation with another customer with total professionalism and grace. Thank you for making this such a pleasant stop in a busy day, Ashley!