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March 2024
Worst credit card company I’ve dealt with. I’ve been using it 2 months. They dropped my credit limit by more than half. I went from 30 percent usage to 100 percent usage overnight. Customer service is rude and unhelpful. Never use them. Intro apr is also a lie.
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October 2023
This institution is the Pinnacle of predatory lending and collection. They have a take no prisoners attitude with their customers regardless of circumstance. Be smart and choose a customer oriented financial institution such as JPMorgan Chase. They are exemplary but PenFed Credit Union is a farce and a joke.
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September 2023
Steve was extremely helpful and professional. I have been working with PenFed for 3 years now and my overall experience is good.