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March 2024 by Brazzy Day
Great place to rent a truck. The people are good here but the trucks sometimes have issue but you can take it to any nearby Penske place to swap it but it wastes your time.
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January 2024 by Jim Call
The service advisor there is not only rude he doesn’t do his job and lies about it. Having been a Penske customer for years. This is the only shop that I have ran into a problem and it is a big one. I will never return to this facility again. Never check in through the service advisor, always use the Kiosk. Therefore you can have proof of why you are there. Never rely on a service advisor. They will lie cheat and steal to get out of anything. If it is in the kiosk, they cannot dispute it. In my case, roadside assistance and my home location knew why I was there. Fortunately, I have proof. From this incident, a huge safety concern for my truck, a rude, incompetent service advisor. Will make me rethink any possible long term lease with Penske in the future.
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November 2023 by David Bailey
Made an appointment for my tractors PM they refused my appointment. Will not return to this location.
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July 2023 by John Doe
The place itself is very clean. A tad conjested but not too bad. Only here to deliver a new trailer to Penske. Internet says 7:00 am Mr. Rude that runs servive said he wont check in anything until after 8:00am. Said parts was his priority however all he was doing was wiping diwn the counters and his desk etc. Very ,very unfriendly! Even the employees told me I wasnt the first and that hes a very unhappy man. Then quit! Go home! If you cant be kind working with people dont work with people. If I were the boss hed be cleaning toilets where hed fit in being alone and have a reason to be unhappy. Id of gave you guys 4 maybe more stars but his gesture and attitude blew it !!!
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July 2023 by Tony Wedlow
Nice experience, easy check in and out,the rental truck was awesome.
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April 2023 by Justin McCown
Nice Penske!
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March 2023 by Ezzard Denning
My visit to Penske was good the technician was pleasant and courteous took care of my problem quickly and I was on my way
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March 2023 by Raul Ramos
Assertive attention from the shop crew.Rental Office personnel very professional and helpful.
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March 2022 by Felix Medrano
30-40 minutes waiting, Empty wash bay and can't get any help for a simple truck wash.
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March 2022 by Gina Brosenne
Great customer service from Brandon H. He helped us with our last minute reservation change request and made the hope process smooth.
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March 2022 by Dilshod Sayfiddinov
New, shiny Penske. Great guys here. Had minor issue with window roller, they fixed it very quickly.Shop opens at 6 am and close at 12 midnight. Paid parking, lot is big.Navigation:I-20 exit 472, couple miles south and left turn.I-45 exit 273, 4 miles west, right turn. There is railroad hump in the middle, if low deck, better avoid.
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March 2022 by Bill DesRosier
I am unable to recall a time I received such professionalism from a service provider. The team and facilities are first-rate. The service I received was first class, not enough superlatives to describe my experience at this location.Marlon and team, a colossal thank you!
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March 2022 by Mikel GUDI
Fast service and professional ?
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March 2022 by Dave Greene
Great truck wash/fuel island guys. Service manager was also very effective for my service needs.
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March 2021 by Leonides Escalante
Very bad service for fuel, they have to run around to provide you with service and they also do it very reluctantly for 30 minutes so that they can serve you on the fuel island, terrible serviceVery bad service for fuel they have to run around to serve you and apart they do it very reluctantly for 30 minutes so that they can serve you on the island of bad fuel service
