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November 2024 by Steffi Lopez
If you believe in shopping at a location that feels entitled to create their own policies and procedures on a case by case basis feel free to shop here. The maybe manager of 7 years Joey or maybe owner, he couldn’t decide which suited him in the moment, is the one helping you make sure you are prepared to fact check the policies with customer service because this guy is ready to drive any future customer loyalty away so that he can be “right”. Sad to see what hospitality and customer service has become.
If this is Oakley’s values and ethics where there is no standard and each customer is treated differently than this guy is doing a great job!
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I only wear Oakley
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October 2024 by Andrew Chatham
Perfect customer service in every way. Thank you.
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October 2024 by Michael Monahan
Employees inside of store at 8:05pm. Says it closes at 9 PM not really sure why there’s employees inside the store if they’re closed and they’re just hanging out……….
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October 2024 by Ratha Sithi
Great customer experience!
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October 2024 by Bruce Kenney
I love shopping at this store . They really take care of me. I came in recently because the handle had popped off a pair of my glasses. They fix them with no problem.
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October 2024 by Qual3n
First experience being inside Oakley store. Store rep was very knowledgeable and help steer me with a choice I was very comfortable with. So much that I actually bit on the insurance upsell that I rarely ever do.
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September 2024 by David Sciuto
Professional and knowledgeable. Knew the product well and helped us choose several pairs. One of my favorite Oakley stores
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September 2024 by Timber Bay
Matthew was very knowledgeable and helpful with my purchase.
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September 2024 by Luis Cano
Manager was extremely rude, I ended up just buying the frame and getting out of there as fast as I could to get my prescription done elsewhere.
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August 2024 by Bill Johnson
Great service and knowledge of product
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August 2024 by Ryan Harwell
Great customer service from all associates at the NorthPark Mall store. Their associates actually seem like the enjoy working there which is rare in retail these days. Love the brand and quality of the clothes.
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July 2024 by Teddy
The people there is so nice and helpful love it here
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July 2024 by Ernie Bueno
Great store with courteous workers who take their time to get you what you are looking for. The nice person thanked me for my military service and also applied a discount. So thankful.
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July 2024 by jesus mora
I went in to pick up an order and make an additional last minute purchase. Samantha made my checkout experience fast and easy offering insurance on my product which is convenient.
