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July 2024 by Toi Stroud
I went there for an internet device. The man asked me for my phone to see if i had any promotions. He said i had 1 month free promotion. Then he said i didn’t have it, and charged me $45. I got home and called them to see why. Turns out he used my phone to block customer care so I wouldn’t get any messages from them, meanwhile charging me $45 fraudulently.
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June 2024 by Rebecca Leyo
I just bought my daughter a phone from here and she was happy with the new phone. The sales man was fast in turning it on and switching her over to the new phone.
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September 2023 by Angela farnelli
Don't go to this metroThey scammed me out of my money, charged me more than that the price really is. They wouldn't even give me a receipt to show what they where charging me for.
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April 2022 by Margot Cadena
Great knowledge and customer service
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October 2021 by joel ponce
Bought 2 new phones they put the php inscurance on ny acc that i never asked they just lie and fraud
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August 2021 by Mohammed Hannan
Good Customer service
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July 2021 by Lori Ann
Very satisfied with the customer service. Had no issues.I do not have any negative comments. Every employee is different. And would like to thank ANDREA for helping me out. Her customer service was great.
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June 2021 by Jenesis Arbaiza
Went to location on May 13th 2021 at 3pm and the location was closed during normal business hours. No sign/notice left on the door.
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April 2021 by Pamela Jones
The employee Hannan tried to over charge me a additional $50 for a Samsung a21 I am very familiar wit the terms and conditions nd the rules for switching over he tried to force accessories on me nd force a higher plan im far from d*** Hannan sorry wrong person
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October 2020 by shahal Karim
Good Customer service
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February 2020 by Samuel Mancilla
02/26/2020 (6:36 pm) I bough a Cristal for a Moto g7 power but I didn't ask price before to #Hannan (employer) install the glass, after that he wanna charge me $35 dollar for a glass (just the glass) I had a discussion with him and he said I can help you with a discount for $21.64 then I was ready check the same glass at other store for $10/$15 dollar at list price but they didn't haven't at stock ..
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January 2020 by Getsemani Salazar
DONT GO HERE. They’ll most likely overcharge you for a phone. And are currently being sued. Don’t waste your money or time.
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July 2019 by Christina Wood
worst customer service ever! I was sitting out front in their 30-minute parking which I saw the sign for so time to myself as soon as I pulled into it sitting out front with my wife in the car deciding what we were going to do came with the intent of buying two brand new Galaxy S10 plus phones was approached by another female employee as she locked the front door and asked me if that was my vehicle mind you the vehicle was running and my wife was sitting in the front seat so with it being the only other vehicle out there obviously dummy that was my car said that the manager called and told her to call a tow truck because we had been there longer than 30 minutes when we had been there for 22 minutes so we left and when I called and ask for the manager she very rudely stated that she was the manager and asked how she could help me and proceeded to tell me that the camera itself clocked us being out there for longer than 30 minutes I told her thank you very much I will take my thousand plus dollars somewhere else so Metro good hire because she just lost you more than $1,000 I think I will be taking my money to Verizon now that's all have a good night
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March 2019 by Jason S.
Place is small and small selection. All the cases are in the back. The place smells like weed when you walk in.
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December 2018 by Hillary A.
This was an awesome phone buying experience! Soledad was a great help. I like the vibe of this location. They didn't give me a sales shark feeling. Every question I asked she knew the answer to. As soon as I walked in I was greeted with a smile as if she was genuinely happy to help me. It only took about 30 mins for me to get everything set up and out the door. Great shopping experience!
