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July 2024 by Damita Tatum
I like the service at this store they helped me lot with transferring my stuff other metro didn't help me because i did not buy anything .
Everyone come to this location bil is so good , store is so clean and I would love to come on this location.
Damita,
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July 2024 by Donald Evans
Customer service was very rude and uncooperative Sat-27-24 time 11am.
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July 2024 by Rudie Miranda
My husband and I went in June 2nd and upgraded my sons phone to a iPhone 12 which we purchased from TMobile directly, the gentleman charged $31.55 and we went on our merry way. Today I went to pay my son’s bill and it was $37 with an outstanding amount of $2.55. The rep Nate was so helpful. This store only reported $29 paid so they pocketed the remaining balance and added services not requested to my child’s account. This is NOT ok! I’m opening a complaint on this ASAP!
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June 2024 by Derrick Moore
I'm loving the service and those I've had to contact for whatever reason, someone was on point to help. The phone is perfect for me. Considering that I'm a tech dinosaur ????!!!
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February 2024 by Martin Ramirez
I had a really bad experience. The sales representative made changes in my account without my knowledge. I came to another store and they helped me fix my problem, but is not fair for us as customers to walk into a metro by t mobile store and have such a bad experience. Sales representatives are supposed to be trustworthy. The person who helped me even threatened me and i felt afraid for my life.
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February 2024 by George Bolden
This store is full of liers they told me my phone not going to work and they mess with my phone n turn off the service off I went to another store and they fix my phone in one sec they mess with the sim n the other store fix it they are scammer i will never go to this store again ??
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January 2024 by UNIQUE FLOOR SERVICE DFW (Hector Oropeza)
The employee said he cannot take my payment . I had to go to another store & I went to make a payment sum where else n they saw that they add a tablet on my account with out telling me I want file a complain with the police abt them hacking my account and adding thing to my account
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September 2023 by Carlette Powell
Mr.BaBa was very helpful to me in the store we need more people like this with patience kindness careing that did the job perfect. Thank You ..
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September 2022 by Tracy Scott
WENT THERE AND THEY DIDN'T HAVE WHAT I NEEDED BUT I DO BUSINESS WITH THEM VERY NICE PEOPLE
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August 2022 by Toyia
They had the door locked before 9 and I called was told they take the last customer at 8:45 when I told him that it wasn't 8:45 but the door was locked anyway he came up with a different excuse...Smh next time just say you lock the doors early ?
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May 2022 by Patti O'con
No good customer service
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October 2021 by Toyia Sumler
They had the door locked before 9 and I called was told they take the last customer at 8:45 when I told him that it wasn't 8:45 but the door was locked anyway he came up with a different excuse...Smh next time just say you lock the doors early ?
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August 2020 by Mohammad Yameen Shaikh
Amazing store and friendly and knowledgeable staff. They have got everything you want and they will always work with some or the other deals to make your day wonderful. Highly recommended to visit this store for all your cellphone needs.
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December 2019 by Yameen Shaikh
Amazing store and friendly and knowledgeable staff. They have got everything you want and they will always work with some or the other deals to make your day wonderful. Highly recommended to visit this store for all your cellphone needs.
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September 2019 by Shiffawn Collins
Absolutely horrible. Bought a refurbished unlocked phone and every time I take the SIM card out it reverts back to being locked onto the sprint network..but I bought the phone at metropcs. Lesson never buy a refurbished iphone from these people. They won't help at all.
