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March 2023 by Tr3ThaDj Muzik
My phone carrier
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April 2021 by Alejandro Pérez
Phenomenal assistance from Connie very helpful thanks
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May 2020 by Bonnie Buttolph
Lou and Connie are awesome!
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September 2019 by Lou Reyes
These guys are amazing! Whenever I need anything I know I can count on Mr Luis and Miss Connie! Customer service is top notch and I honestly feel like I am a valuable customer when I walk in the door at this location!
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September 2019 by Stephanie S
Luis is a total gem. Hung out and chatted with me (while still professionally handling other customers) while my new phone took almost forever to update! Thanks for making my long workday seem not so bad, Luis!
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August 2019 by Rodrick Waters
Great phone plans
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March 2019 by GB Gang
It never has the phone I want I recent just came back from there, and they gave it away even though we've gave the employee my phone number to call us when they had in stock and every time we go back they never have it just take the display one off if you never have it.
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November 2018 by Stephanie M
Luis is a total gem. Hung out and chatted with me (while still professionally handling other customers) while my new phone took almost forever to update! Thanks for making my long workday seem not so bad, Luis!
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October 2018 by Ricardo L.
Metro by T-Mobile offers the same plans with some add ons at the same great prices. Get Amazon Prime for free when you sign up for the $60 plan which has unlimited data. The $60 plan which is what I have also upgrades you from the old 10Gb to 15Gb of Hot Spot and the new Google 1 with 100Gb of free media storage. Google 1 is only available for Android phones so if your shopping for iPhone don't be fooled cause you won't get it. This is an awesome deal because Amazon Prime Membership alone costs around $120 a year. My mom and I both met there to switch our plans which didn't cost any extra which was great and the way it should be. So the new plans are great but this store is seriously lacking in customer service and needs some serious merchandising. There were 3 employees working including the owner but only one of them was actually helping all the customers coming in while the owner was outside smoking with a friend and the girl was popping in and out from the back. They only have 6 working display models 2 of which were no longer available because one of the more expensive iPhone models that we would have purchased was out of stock and one Samsung model was no longer available and waiting to be replaced by a newer model. We were there for roughly 6 hours because the only guy helping customers kept having to stop assisting us and juggle multiple customers. Then half way through his sale with us the owner decided he finally wanted to jump in once he realized we were about to spend $350 bucks. Very unprofessional and his customer interaction needs some improvement. We have to go back tomorrow because something was not properly set up when he transferred the iPhone data over to a new Android phone. He forgot to turn off the imessage which isn't compatible with Android obviously so when friends with iPhone's send a message it still goes to the old iPhone and not the new Android phone. This is something that a cell phone company should know. I only know what the problem is because I found it on YouTube. I will post an update on how my visit goes tomorrow to get this fixed. I still would recommend this place but only if you already know what your shopping for before going in so educate yourself because for a cell phone provider these guys at this particular store are lacking knowledge.
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September 2018 by Kim Brock
The customer service is Amazing. Omg Luis and the sweet lady who works there are so patient. I literally pass 3 Metro pcs stores just to get the customer service they provide.Thank you
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August 2018 by Kim Linzy
The customer service is Amazing. Omg Luis and the sweet lady who works there are so patient. I literally pass 3 Metro pcs stores just to get the customer service they provide.Thank you
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June 2018 by Sonja Pennington
Great deals and nice environment
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February 2018 by Casey Clemons
They stole my money I paid for a 60$ account and my phone was off 2 days later after they told me my phone would be on all month
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July 2017 by Lance Harrell
Typical Metro store!
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September 2016 by Rosablanca Hayes
The phone number is incorrect. The phone number listed belongs to my boyfriend and it's getting to be very annoying getting calls from people trying to reach this particular location
