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April 2024 by Chelsea Gomez
This store was clean, organized, and well stocked with plenty of cool items. Toni helped us out and was a superstar. She was very informative and sweet. My children and I enjoyed our visit to the store and couldn’t wait to get home to try out the new products. 10/10 Highly recommend.
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April 2024 by Diane Brant
Toni was phenomenal she helped me with every single thing and went up and above to help me find the right conditioner, shampoo, skin softener. This is my go to place from now on for all my needs! Toni is an asset to this store! Thank you Toni!
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April 2024 by Kymani B
God I swear Lush is ALWAYS am amazing experience & they always have the noceat employees!!! Arlyncia was my host this visit, and she was SO sweet amd attentive! She was deceptively patient while waiting for me to find a list of fragrences that help my migraines, and once I finiahed rambling, she instantly had the answer for my needs. She also suggested new and RELEVANT products for me & the samples she gave me also fit accordingly. 11/10, hope I run into her again. ♡
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November 2023 by Jackie D.
The best I got so many soaps go there, so you can be clean. from healthy products you than what you can buy in the store it's worth the price.
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October 2023 by Wendi B
Vanity was an excellent customer service rep and helped me pick out the perfect items for my gifts! The cashiers were superb and made the purchase a splendid experience. I love Lush products and the employees at this store just make everything better.
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September 2023 by Naranjo Jaleni
Thank you to the Lush team for being so genuine and welcoming. Most importantly I am so happy I had the pleasure meeting Ryan! From the moment ai entered the store he greeted me with a warm smile and we kicked it off as if we were friends on the outside. Ryan, you are the reason people will come back to shop at Lush! Thank you for recommending the best soaps for my baby girl.
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September 2023 by Lisa A Blount, LMT
I came here yesterday with my daughter for a mom and daughter day. It's my daughter's favorite store. If you have never been before they have some things you can try out before you buy, and makes the experience more fun. They had some moldable soap clay for kids and a plate with some on it to try out. So my daughter made a little face with the clay while we were shopping for bath bombs. One of the associates came over and took over like she wasn't even playing with it, destroyed what she was working on and started making balls out of the clay. My daughter and I just stood there kinda shocked, and I asked her if she was supposed to play with it. She said oh people always mix the colors up. It was beyond rude. You can tell the employees go through extensive training on interacting with the customers from product knowledge to customer service. I wish I would have gotten her name. I feel like she needs more training on how to treat customers. She had short sandy blonde hair, probably 5'1", tattoos on her left forearm. I've worked customer service all of my years in business, and I was turned off enough to leave this review. I usually reserve all of my reviews for on compliments on good service so that says alot.
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September 2023 by Lisa B.
I came here yesterday with my daughter for a mom and daughter day. It's my daughter's favorite store. If you have never been before they have some things you can try out before you buy, and makes the experience more fun. They had some moldable soap clay for kids and a plate with some on it to try out. So my daughter made a little face with the clay while we were shopping for bath bombs. One of the associates came over and took over like she wasn't even playing with it, destroyed what she was working on and started making balls out of the clay. My daughter and I just stood there kinda shocked, and I asked her if she was supposed to play with it. She said oh people always mix the colors up. It was beyond rude. You can tell the employees go through extensive training on interacting with the customers from product knowledge to customer service. I wish I would have gotten her name. I feel like she needs more training on how to treat customers. She had short sandy blonde hair, probably 5'1", tattoos on her left forearm. I've worked customer service all of my years in business, and I was turned off enough to leave this review. I usually reserve all of my reviews for on compliments on good service so that says alot.
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August 2023 by Deidra Tomasino
We had my daughter's 14th birthday at Lush this past weekend. From scheduling the party to party day, we could not have been happier! Toni, Tania and Arlyncia were the BEST hosts! They were engaging, fun and so interactive with the girls the entire time. They took selfies, giggled with them and talked with them. They made bubble bars and did hand/face masks. The goodie bags that they get are darling. More than one of the girls told me it was the best party they had ever been to. I highly recommend Lush @ NorthPark for a teenage girl's birthday party!
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July 2023 by Hollie Smith
I love lush products but I find that they are so ridiculously pricey lately that I have been steering away to other small businesses. Thank you lush for all that you have done. You do have quality ingredients and your products are amazing but that price point is rough. All that being said, I did buy the American cream conditioner and decided to get a lotion/ body butter elsewhere. ?
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June 2023 by Sophia Naviwala
I'm so disappointed by the service and genuine hostility by the employees there. Specifically a lady with red highlights yelled at my kids and threatened to kick us out because she wanted to try a face mask. We were buying over $300 worth of products and came to enjoy and spend money. They should be ashamed of themselves. So much for supporting brands that are supposed to uplift others.
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June 2023 by Erin Radons
I have always loved lush! I hate buying skin products from any other place and I love buying from companies who do good for the earth :) the associates were so friendly and helpful and even tied my cloth piece into a little bag <3
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June 2023 by zaiba jetpuri
Extremely rude and racist staff. Do not come to this store. Any other location is better in Dallas. EXTREMELY DISAPPOINTING SERVICE. I was ready to make a large purchase and despite the open policy regarding samples the staff embarrassed me and my guests. Lush you need to do better about picking staff that can cater to people of different faiths and cultures.
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June 2023 by Sydney Morrison
Loved this place! Went there a couple days back to get some new shampoo, and the employees were SO helpful!!! Toni, one of the employees, was especially helpful. She walked me through the whole process of using some of their products, asked me about my hair type and what I needed, and threw in a free sample of their conditioner! Wonderful staff, wonderful products, wonderful experience.
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April 2023 by Saharmeet Singh
Awesome place! Went here yesterday with a friend and was blown away! As a guy I don’t really know much about lush besides the fact that they make bath bombs. I was greeted by Toni, she took great care of my friend and I! She answered any questions we had and was very knowledgeable about all the products. Definitely an eye opening experience, I was opened up to a new world of self care. Big shoutout to Toni for taking care of me! Will be back here in the future!