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July 2024 by Ranjith Nair
Has a wide selection of home improvement products and a variety of tools, appliances, and building materials, is well-organized and easy to navigate, helpfulness of the staff, and the convenience of in-store shopping options.
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July 2024 by Michael Wiseman
Have gotten stingy with price match. No w only matches exact brand. Of course most of their brands are only sold at Lowe's so it's impossible.
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July 2024 by ClaimPro General Contracting Organization
Great Customer Service and Fast Delivery!
Yevette on the Delivery Team and Kyle on the Sales Team came together this morning and rushed on last minute materials onto the delivery truck and had our driver deliver materials right on time!
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July 2024 by Cedric S
Some staff looked my way and didn’t crack a smile or warmly receive me. I am a stickler for exceptional guest engagement, and expect premium guest services. Team members don’t understand that even their most subtle actions can affect an entire company, industry, and nation. Treat everyone with care, fairness,respect, and understanding and your cup will runneth over with windfall profits and unexpected abundance, and job security. I choose wisely based on those tenets. Otherwise, an average Lowes experience.
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July 2024 by Gregory Nikolas
Where shall I begin? Ah yes, delivery day! It was back in 2021. Obviously Lowe’s contracted some sleezball third party delivery service. Two guys who looked like they were hired off the street delivered my refrigerator. After damaging my kitchen door jamb and leaving marks on the floor they left. After they had gone I noticed a portable speaker I had in my kitchen was missing. I reported this to the store manager or assistant manager, I forget which. Anyway this person took my report nonchalantly as though this sort of thing happens regularly. He said that he’d look into it. I left my contact information but never heard a word back from him or Lowe's corporate. I purchased a Lowe’s protection plan for the fridge that clearly states that “failures of a product as a accidental damage (such as drops, collisions, liquid spills, structural breaks and cracks” are covered. When I recently submitted a claim because of a dropped and cracked door shelf it was denied. I had to go through the phone/online service/contact us run around b.s. to find it out. I will never set foot in nor spend a dime at a Lowe’s ever again. Nor will I ever again throw my money away on a Samsung product.
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July 2024 by Matthew Whittington
We want a new oven, a new dryer & a new refrigerator
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July 2024 by Kathryn Sechrist
Always fast and efficient
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July 2024 by Trish Padilla Najjar
Great service! I live out of the country! My neighborhood go to place for help and direction in repairs for our houses... Nick the sales rep in Appliances is the best all around helpful go to guy! Thank you Nick! Keep up the great work???
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June 2024 by mike Kuykendall
Awesome experience! ?
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June 2024 by Atrio Enterprise
Lowe’s awesome
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June 2024 by Raymond Cote
They had everything I was looking for, and order pick up is a breeze
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May 2024 by K K
The last time I was here, I was floored by all the beautiful looking plants. This time (end of day, 80s temp) almost all of the vegetables looked like they were curled up and dead, or almost there. When I tried to tell an associate about it & that they desperately needed water or they'd likely lose their merchandise, their reaction made me feel like they were thinking, "OK...? So what do you want me to do about it?"
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May 2024 by Francisco Arreguin
One of my 2 favorites Lowe’s in Dallas , excellent Pro Desk service! Gaby’s team !
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May 2024 by Jerri Grunewald
Great sale today on small basil plants at 3 for $12 or$4 each. Also a very good selection of annuals to add color to your garden.
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April 2024 by Tasha K.
I stopped by to purchase some paint this past weekend, and needed help sealing some window gaps. Paul assisted me with selecting my paint, and then showed me a couple backer rod options for the windows. He took those with him to the paint department, as I kept shopping. When I arrived to pick-up my paint, he had gotten me a cart and placed my items in there. He said he thought I may have more items and this would make it more convenient for me. Thank you, Paul, for your wonderful customer service!
