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June 2024 by Natalie Ramos
Rude associate at Customer Service. Left us with a bad taste in our mouth, especially after giving y'all our hard earned money. No, hello, how are you, thank you, have a nice day or anything. Then when I told another associate at the self checkout, she looked stunned that I said anything.
Couldn't fill out the medallia survey either.
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June 2024 by Lester Hunter
They are always helpful when I ask questions about plants and outdoor items.
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June 2024 by Kenneth Jackson
Good service
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June 2024 by Jose Delgado
This Lowe's will not honor their "hassle free, no questions asked" warranty.
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June 2024 by Angel Mendoza
Incorrect price displayed and manager needed to change it but they took over 15 minutes to come down
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June 2024 by Mario O
I when there on Friday at 6 pm to order a big order of shingle at the costumer service deck and a young lady was helping me with the order, she was very helpful until it comes to the delivery in the following Monday, she almost lost the sale due to the big window time frame. She even ask the coach leader cashier about the delivery and they keep say that was the best they can do for me, THEN Maria the assistance manger show up and save the day she even set the delivery for Sunday instead of Monday, and she use all her resources to give me a better deal on the 8k sale. MARIA IS THE BEST.
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June 2024 by Gloria Newhouse
Service 5. Bought riding lawn mower. I will not start. Products can't be returned or exchanged here. I'll have to take it take it to a certified repair shop 20 miles away or pay $ 180 for picknup & return. They did inform me, but I just expected a new product to work.
It does have 2 years mfg warranty & I purchased additional 3 years.
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June 2024 by Endure the Process
Don't spend your money here they will take it and not give you products nor your money back!!
Here we are June 12th and I still haven't gotten any of my $5825 that was stolen from me from this store!!!
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June 2024 by Katrina Dawson
Nice selection of flowers and cashier was very helpful with making sure I knew what was on sell.
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June 2024 by Cheryl Johnson-Williams
Great customer service
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June 2024 by Renee Gill
Lots of plants. Too expensive! But I love shopping at Lowes.
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June 2024 by Socorro Castro
I almost always find what I'm looking for ?
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May 2024 by Mister Myself
I've had very mediocre experiences in here but there are some good people too.
THANK YOU!! Nicole in customer service. She is on it. works really quck and knew right what to do.
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May 2024 by Christian Washington
Usually I like this Lowe’s and come here all the time. Not the best At service but it’s a hardware store, of course everyone is busy. My issue is the lady who was at self checkout. I literally only had a gift card and instead of being nice about it and tell me to go to customer service she said it with an attitude. I said on thank you for that and she just “mmhhhmmm” to me, then I don’t have anything in the bag, she flips through it rough. I’m not the one who employed you but if I were you’d been fired already… leaving the store I see her being rude to an elder lady in a chair who’s asking for simple directions in the store.. I tell her to have a good day and thank you again and all she says is “mhmmm”. Why are you here?!? April 30th, 3:40pm CST.
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May 2024 by McZale
THE STAFF WAS POLITE AND FRIENDLY, AND LOCATING ITEMS IZ A BREEZE. . .
MY GOTO STORE AND WILL NEVER SHOP @ hd . . .?
