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June 2024 by Bob Jones
Typical big box hardware store
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June 2024 by Marvin Clayton
Nice place. In and out
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June 2024 by Henry Dells
Jessie, was awesome with customer service. Very happy with my experience here.
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June 2024 by Kevin Carpenter
I ordered a bundle deal including boxes, labels and markers, and the boxes were shipped to my house but the rest ended up in a locker at this store. They would not reship and would only refund. Pretty bizarre that they have no chat or email customer service.
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June 2024 by Marianela Perez
The lawn and garden cashier Jairo was very helpful and friendly. Love the great attitude unlike other cashiers. Will be coming back to shop for more plants.
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June 2024 by Phillip Lindberg
Connie was extremely helpful and knowledgeable. She helped make the purchase decision easy. Great job. We enjoyed working with her.
Phil
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June 2024 by Roel Muñoz
Alberto from the Pro department was very helpful
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June 2024 by Isidro Ojeda
I didn't find what I needed
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June 2024 by Jarrod Hudson
I had a great experience here on Friday morning. Tava(I think that was your name, I’m so sorry if it’s wrong!!) was very sweet and helpful in assisting me. While I was waiting for her to find my microwave I had at least 3 other store associates ask if I needed help. Obviously a good store culture here with happy employees that want to help you out. Thank you!!
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June 2024 by Theresa Ruiz
I have been waiting until our kitchen has been completed to write about this total fiasco. However, another roadblock today. I don’t have time to go into details, but we’ve been without a kitchen (gutted) since right before Christmas ‘23. Here it is, June 10th. We were finally going to have the final part of the job completed tomorrow (backsplash), but once again, a screw up. We are the elders of a large family, and have all the holidays here. So far, we’ve missed Christmas, New Years Eve (also my birthday), and Easter. Not to mention my granddaughters baby shower and a graduation celebration. We’ve also spent a small fortune eating out, and I’ve had difficulty staying on my anti-inflammatory diet for my severe arthritis. Which subsequently has resulted in a significant increase in my chronic pain! I have a litany of problems we’ve had with mainly the installers, but with Lowe’s as well. I just wanted to give a warning before I get into the real “meat and potatoes” of the issues.
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June 2024 by Joe Perez
Really good prices
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May 2024 by J E
I purchased a Firman 6700 W generator yesterday for $1100. Took it home and put it together according the directions. Couldn’t get it to start. Took it to Lowe’s today and they couldn’t get it to start. They said they won’t do exchange or refund - they never informed us of that during the purchase. Terrible customer service.
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May 2024 by Michelle
I wanted a particular door lock and it was not in stock. However, Customer Service manager, Idaly, found a store that had the lock. Then she called the store to confirm they had it and asked them to hold it for me at the service counter. Wow! She went above and beyond to ensure I continue to be a loyal and satisfied customer. Thank you Idaly for your fantastic assistance.
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May 2024 by Richard Kwil
There alright there just to pricey
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May 2024 by mondrell oz
Poor customer service. I was in the store selecting plants for 1 hour. The gate to the Garden Center was locked when I arrived around 7:30 am. I called customer service about 8:00 am to ask that the gate be opened so that I may choose other plants outside the gate. The store manager grumbled about not being able to open the cash register. To which I said, “Okay, will you open the gate?” After waiting for about 20 minutes the gate was not opened. The store opens at 7:00 am. Needless to say, if this Lowe’s cannot open all parts of the store as scheduled on the website, do they expect people to shop at this location? Shopping at this location was a waste of time and energy.
