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April 2025 by Megan Nelson
Great experience buying new grill. Dave or David in seasonal was so kind and helpful from the start to the load in our truck. So rare these days.
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April 2025 by Jerry Rod
We make orders online for us to pick up, but we can pick up everything in one trip due to your stores contently being out of stock of simple supplies and having to wait and make constant trips to pick up a basic order
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March 2025 by York Rodgers
Today’s trip to Lowe’s for two shelving units. The instacart app got me to the bay within minutes but it was empty of the units. A couple of young men were on it quickly and located a pallet of them a few aisles over. They didn’t have the right lift even though one of the young men was at the top of the bay and only needed to grab two shelving units I needed. Instead another pallet lift was called in to action and 20 minutes later he was there. He first had to block the aisle along with another employee. A few more minutes pass… he eventually elevated the pallet jack up to the shelving units and lowered it to the ground. He then took out two of the units I needed and I thought he would bring them to me, but instead, for some reason, returned the pallet of shelving units back up on top of the bay. Again there were none where they were supposed to be and anyone else wanting this item, will have to go through what I did. So after he replaced the pallet up to the top and lowered the jack back down. He then walked over and handed me the shelving units. I ended up spending over 40 minutes in this store for two items, even though I found them within 5 minutes of entering the store. Instacart shopper and don’t have this kind of time.
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March 2025 by Nick Galvez
I like it I guess, Just to be Different. Lol
But to Each their Own choice
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March 2025 by Ashly Westbrook
Great location! I can get in and get what I need! Love the self check out lines bc most people who work there are on the floor! Having fun with Holiday decorations !!
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March 2025 by Bonita Pierce
Found exactly what I needed
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March 2025 by Scott A
Walk around and employees are nowhere to be found. I go to customer service to call for help. Still no one shows up. Across the street to Home Depot I go.
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March 2025 by Al
Great store with surprisingly lower prices then their competitors. The Lowes at Lemmon and Inwood is well stocked and they have a great customer service focused employees. Great place to shop, I look forward to my next trip there.
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March 2025 by Francisco
Had a great time at Lowe’s! The store was clean, easy to find what I needed, and the staff was super friendly and helpful. Overall, a solid experience, and I’ll definitely be back!
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March 2025 by High Five Nail Bar
Just a bought a brand new gas dryer after 2 days the heat is not working properly. Call the customer service about the issue, and they told me that I can’t return the item due to its pass 48 hrs policy. OMG! Now I have to deal the manufacturer about the warranty and repair.
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March 2025 by Eliot Lopez Velarde
Was here on a Sunday morning at 7am, manager told us waiting outside that they are having a team meeting and we’re not going to open on time, when asked what time will they open, he couldn’t say. They opened at 7:32
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February 2025 by Isabel Montemayor
Daniel Spalding went above and beyond to help me find the washers and dryers I needed. I received an exceptional costumer service experience. He was knowledgeable and helped me find what I was looking for very fast. He made sure all my questions were answered and I was extremely happy with the level of costumer service I received from him. I will definitely be coming back to Lowes for all my household needs.
Thank you Daniel!!
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February 2025 by Linda Hernandez
I order a special Part from there Jan. 9 they received it on the 13th and it's no where to be found and Manager has not even contacted me
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February 2025 by Jimmy Hannah
GREAT CUSTOMER SERVICE
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January 2025 by panda mg
Terrible customer service. 3 people did not help and they still cancel orders without the customer's authorization. Most likely they are stealing them. I do not recommend it. Look for another store to buy things. It's been more than a week and they have never returned my money and they say it's ready for pick up and my order was cancelled by workers who want to steal the merchandise.
