-
November 2023 by Ingo Hagemann
This place is the worst. Very rude staff. Sent us the wrong address and don't make an attempt to even understand you when you're at their barred window. They hide their faces. Hookers walking the street. Be very careful there. They don't give the tiniest F about you and your car
-
July 2023 by Karla Carreon -Arellano
I just had a service conducted by this company. The gentleman that showed up to my house due to a lock out, was kind, professional and courteous.I felt bad because I didn’t have any cash on me to tip him.He called me when he was on his way and gave me a second call when he was five mins away.I appreciate his professionalism.A lesson learned, I need to keep cash on me.
-
September 2022 by khai diep
U have a purple tow truck?
-
March 2022 by Jeff Doomsday
Bam Bam and the crew are professional and courteous, they take care of all my towing!Thanks again guys!
-
December 2021 by Calvin Brown
They are reap offs if you work for them they want you to use your fir fuel and dont want to pay you the moneys thats owed to you for work completed and and will come up with any and every reason when they shouldnt pay
-
October 2021 by Carson Evans
Very professional and helpful.
-
October 2021 by The Texan Crawler
Easily the best towing experience I've ever had. They arrived quick and were careful with my truck. Super nice people tooServices: Local hauling
-
October 2021 by Bravo Davinci FYFMG
TOOK THEM 4 HOURS AFTER STATING WAIT TIME WOULD BE 90 MIN. THEN FORWARDED ALL MY CALLS. HORRIBLE SERVICE.Service: Car towing
-
September 2021 by Christopher L.
I don't normally try to write bd reviews but this one got me for sure. I called to get my car towed. The lady at the front desk told me it'd be $130 for the service so I agreed. The tow guy gets here in under an hour but the minute he drives off I get a call from their office stating that she allegedly forgot to calculate the mileage for the job then tells me it'll be $215. The car is already gone & there was no apology on her end. Maybe it was an honest mistake but the entire thing felt pretty shady to me. FUTURE CUSTOMERS: please double check they calculate your price correctly. Other than that, 2 stars for getting the job done.
-
July 2021 by Joseph Landerman
Awesome company polite drivers and office staff!Service: Car towing
-
March 2021 by Wendy Landerman
By far one of the best tow companies around very professional trucks are clean and not dirty drivers and very kind and helpful when i was broke down on the side of the road gave great advice to get my car back on the road again. Will use them again very fast service. Their dispatcher was very sweet and kind she knew all the right information to ask. Answered every question.
-
February 2021 by Leigh Anne S.
I got so lucky. I lost my key, my car was locked and I was in a very bad area. Eddie came and when I told him I was taking it to the dealership to be re-keyed he got on the phone and called a guy to re-key my car and passed on the tow. He also stayed with me and called his partner Jacob to come unlock the door so I could get my purse. Again .... I got so lucky!
-
January 2021 by Jacob B.
Easily the best towing experience I've ever had. They arrived quick and were careful with my truck. Super nice people too
-
January 2021 by Jet Conard
I was highly disappointed with my service. I called 5 tow company's and pick Lone Star because it fit my budget. The young man I spoke with said $65 for hook up fee, first 5 miles are free after your 5 miles it will be $2.50 per mile. I stay about 24 miles from where Lone Star was towing me from. I thought I was going be spending no more then 130-150 ish which was discussed via our phone conversation. When Lone Star towing arrived to my house, I had a sub total of $291. I called asked the young man this cannot be accurate. He stated he forgot to tell me about the hidden fees and said every tow company does this. It was so bad I had to call the police; they finally came down to $225. I told them if I knew this, I would have picked another company. If I were you, I would not pick Lone Star because they are misleading and very unprofessional and have kids running their business. Please take your business somewhere else, I would not want this to happen to anybody especially with the uncertain times we are in.
-
January 2021 by Anne Marquis
Fast service, and great communication. Thank you again for the rescue, in the rain. I’ll definitely call this towing service again!
