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August 2024 by R G
I just left this Lane Bryant location and I have to say it was such a good experience. Everyone was polite and respectful and promptly took my clothes to the dressing room and hung them for me when the load was getting heavy. Maggie went out of her way to help me utilize my Lane Style Cash and other discounts I was properly eligible for. There may be another tough review or two and it could have been a misunderstanding or a tough situation (hopefully everyone involved learned from the past experiences, moved on and forgave-I’m in no way discounting anyone’s experience) for everyone involved, but I thoroughly enjoyed my visit on today. Thanks Maggie and everyone. I truly looking forward to returning soon.
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August 2024 by Carla Haggerty
My visit to Lane Bryant Pavillion Court on Friday, July 26th was the best one I ever had! Maggie, an employee, asked "how could they help me?" I said, "I am on a mission and I have an agenda" I wanted to 1) pick up a bra order, 2) try it on, 3) get opinions and guidance on my newly purchased bras. Last but not least, 5) I brought in a variety of previously purchased Lane Bryant bras (bad buying decisions) for instructions like how to wear the Multi Way Strapless Bra, which size, etc.? I took in two of those expensive Multi Way Strapless Bras (maybe worn once). What I did not tell Maggie was that after decades of wearing Lane Bryant bras I was here to decide if it was time for me to buy elsewhere. Maggie's opinions and recommendations were expert. I was 100% satisfied and I actually left the store "Happy!" I had my pick up order,. I purchased another cotton bra (in my new correct size) and another "new" Multi Way Strapless Bra, that was the right size and it felt very comfortable. With this fitting it felt like a every day bra and not body armor for the first time in my life... I will be back...Thank you Maggie!!!
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July 2024 by a. tevs
Quick online pickup
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May 2024 by Lindsay Garcia
The ladies who work here are very sweet and helpful. Lane Bryant always has a great clothing and jewelry selection and amazing deals ?
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May 2024 by Carlie Allison
This location was very helpful to me just 20 min before they closed! They were patient and I didn't feel rushed and they had great suggestions and customer service ?
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March 2024 by Brock Harrison
Horrible, Horrible Horrible, first of all I have accompanied my Wife to different Lane Bryant's on different occasions always to be met with great customer service and a casual yet professional atmosphere. However, this time that was far from what we received. I like mentioning names because I am a direct person. Maggie the assistant manager's service was beyond Horrible. She offered my Wife a Bra that was 3 cup sizes too big and when my Wife ask her why Maggie responded that she would have to order the right size for my Wife. We were very confused as to why the first choice would not be to order the right size. So when my Wife responded you don't recommend three sizes to big because you don't want to bother with ordering the right size. That was it Maggie's whole attitude changed for the worse. On top of th a when my Wife ask for the Managers name, Maggie refused to give it to her. Ultimately my Wife did not opt to do Amy other monetary transactions with this Lane Bryant's because of the lack of customer service by Maggie. Horrible customer service experience
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February 2024 by ***LaDY*****LOvE
I've been going to the store for years now I loved it and I make good people there the workers I never had any bad experience at this Lane Bryant my mom used to buy Lane Bryant a lot I like my clothes that I buy I'm going to have to start posting pictures
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February 2024 by ***LaDY*****LOvE Non
I've been going to the store for years now I loved it and I make good people there the workers I never had any bad experience at this Lane Bryant my mom used to buy Lane Bryant a lot I like my clothes that I buy I'm going to have to start posting pictures
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February 2024 by shuebox shuebox
Great quality and on trend styles. The customer service cannot be beat.
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February 2024 by Autumn Patterson
This location used to be my favorite store but on last week my mom came to this store. And the Manager was very rude to her didn't ask if she need help at all so when my mom got al her stuff she needed she used her bonus bucks for the discounts well she had a complete attitude with my mom for using them if you don't want your customer to use them then don't give it to them but I will never shop at this location again I will be going to the firewheel location I should call corporate on this matter
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January 2024 by Dawny Wawny
The staff here is absolutely amazing. I’ve been going here for so years and the staff hasn’t changed much but they are absolutely amazing.
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January 2024 by Amber Holmes-Turner
Maggie was super attentive and kind! Plus they have amazing sales. This location beats any other location I’ve ever gone to. I will totally visit this one again.
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December 2023 by Ashley Smith
The staff is always very nice.
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December 2023 by Adrienne Windham
The ladies were friendly when I walked in. They were able to locate my shipped packages right away and even offered me the dressing room to try on my items to make sure they fit so I wouldn't have to make a 2nd trip if they didn't.I'm definitely going back into the store this week to see what I can find.
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September 2023 by Kayon Bernard
Allie was magnificent! She made me feel like it was my first time trying on a bra, so helpful, reassuring and just all around wonderful. ❤️❤️❤️
