Kroger

Kroger, Grocery Stores
Hours: Kroger is a large grocery store that offers a wide variety of food and household products from popular brands. Customers can find fresh produce, meats, seafood, dairy, and home goods all in one place, making it a convenient spot for quick shopping or full baskets of groceries. The store is known for its excellent prices on seafood and meats, especially during weekly sales, and has a good selection of fresh produce and a butcher for select meats and seafood. Some shoppers appreciate the store's easy access and straightforward layout. However, the experience varies. Many customers have noticed significant improvements in customer service, thanks to better employee training, leading to more friendly and helpful staff. Conversely, some reviews mention encountering rude employees who display attitude and belittling behavior, which negatively impacts the shopping experience. There are also concerns about the frozen food section, where frozen dinners sometimes do not taste as good, possibly due to improper storage, with pallets of frozen food sitting out for long periods late in the evening. Additionally, some customers have observed frozen items stored in torn boxes or left out in the open, raising questions about food safety standards. Other common issues include a lack of hand baskets for customers, the need to bag groceries oneself, and rising prices that seem to outpace wages. Despite these challenges, Kroger remains a popular choice for many due to its product variety, location, and competitive prices, though there is room for improvement in customer service and food storage practices.

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1. Dallas, Texas