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August 2024 by elyis Chalila
Large food grocery place
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March 2024 by Nora Torrescano
Best costumer service in Dallas! Rapid and professional always answering our questions or concerns
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October 2023 by C List
Pharmacy closed at 6pm ,not 7pm
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July 2023 by John Larrimer
Staff rude and see customers as an inconvenience to them.
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June 2023 by Stephen W.
I decided to make some homemade pickles and went to this Kroger because it is so close to our home. I needed some fresh dill and horseradish. They were out of dill. I did not see any horseradish so I asked the man who was working in the produce section if they had any. He pretended not to hear me. So I repeated my question. He gave me a look like "WHY ARE YOU BOTHERING ME?"He said he did not know what horseradish was. I told him it's a root vegetable. So, first he pointed to where the bagged lettuce is located. Then he said, "I only work this half of the fresh produce, you need to ask someone else."That my friends, is the epitome of customer service at this Kroger. I have despised this Kroger for a long time for bad service, empty shelves, deceptive adverting, produce that has no taste, etc etc. The only reason I go here is because it is close. But it is far down my list of preferred grocery stores.
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May 2023 by Marva R.
I am out in about running errands in Dallas the other day. I am shopping with my son, his fiancé, and my grandchild. The experience I had in this store left me a little shook. I am a Kroger fan. I shop at Kroger or Fry's wherever I am at. I walk into the store with my family and we go to the sushi. Those individuals are nice and thank us. I walk past the bakery and deli the women their are nice m. I get to the lunch meat section and their is a gentlemen putting signs on the cooler. I say excuse me and go into the next cooler. His door is wide open and in not paying attention I accidentally touch his cooler door. I caught myself and apologize. He didn't acknowledge my apology, rolled his eyes and said something about people like me. Hold up! I just apologized. If it wasn't my future daughter in loves birthday, I would have gotten a manager. Next up we are checking out lane one or two. I watched the cashier be super nice and pleasant to the customers before me. I came up and I spoke first. She hardly acknowledged me. I have a certain debit care that I use for certain items. I couldn't find it. So, I was about to send my son to the car to look. I found it before he could leave out. The non-speaking, rolling her eyes, smug cashier, while smacking her teeth we didn't acknowledge me in the first place. It wasn't like I was holding up the line because the next person in line was my future daughter in law. The cashier kept huffing and puffing. I promise this experience made me want to put everything back. But my grandchild wanted her cereal. Maybe I caught this small neighborhood store on a bad day. Maybe since I am not a regular, I was out of place. Will I give up on Kroger. No! But I will probably never shop at this location again.The ladies in the bakery and deli, also the sushi maker saved this experience from being a negative one.
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May 2023 by Shalon H.
Wish i could give a review on the very far negative side. This stores has some nice employees but there is this one employee that work in the seafood dept by the name of Paul that is a absolute jerk. This guy is not customer friendly at all and very sarcastic. Is this what you have to offee you local customers if thats the case i rather drive farther that my local store to get the better service. He needs to be fired. But if your just focusing on having bodies and not the customer sevice then i guess he's your man. PAUL is a no go for me!!!!!!!!!!
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May 2023 by Kimmie T.
I've been shopping here a long time and I have to give their Deli department ZERO starts. They ate rude and not helpful at all. The Deli folks really ruin this wholeKroger staff and reputation
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April 2023 by Travis T.
One star added to the already dozens of bad reviews of this location. I have yet to meet one decent employee that works here. The deli folks, check out individuals, no one. Wait, I'm wrong, the Asian man that works in Dairy, always helps. Management needs to be removed and replaced. Worst grocery store I've EVER been been to.
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March 2023 by Magikman1 ..
Gabby in the bakery was amazing! It was the day of the ice storm. I was working the night shift in the Emergency Room and It was my girls 10th birthday that morning. Despite Dallas being a disaster zone, she helped me put together an fantastic birthday with an amazing personalized cake and goodies along with balloons and flowers. Great job gabby!
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March 2023 by Colin C
They take forever to get prescriptions. If you need it in under a week, don't use them.
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October 2022 by Manuel Cañete
The best place to get my prescription
Very good worker’s service is excellent
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October 2022 by Victoria E.
This Kroger has become one of my favorites. Marked down items from all areas. Easy check out and friendly service. Store is clean and well stocked.
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September 2022 by Chris H.
I just LOVE being profiled and accused of stealing at my neighborhood grocery store I've been shopping at for 5 years!! LOL it's cool, just more motivation to stop shopping at soulless corporate chains. Places like Kroger like to infiltrate our neighborhoods, hog all the food/essential items, and treat us like criminals. Boycott all corporations!!! :D
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July 2022 by Ann M.
For the love - please REMOVE the Spectrum sales people from the stores. It is SO annoying to be trying to get your produce while you have sales people haggling you. It makes for a horrible customer experience. I've actually skipped items just so I don't have to go near them and get haggled. This store has gone way downhill. Never any carts. Women's restroom door doesn't even have a handle. Witnessed one employee harass and threaten another. Bugs on the produce - which the majority is often no longer good or completely out. Boxes just lying around. This store desperately needs new management and whoever in corporate thought it was a good idea to put sales people in the stores that have nothing to do with groceries needs to be fired. I used to like going to this store - it was my prime grocery store. I've switched to doing most of my shopping at the Super Target or Sam's.
