-
October 2024 by Dianne Boyd
Clean and spacious rooms. The fan was a little noisy whenever it kicked on, but otherwise a perfect experience.
-
October 2024 by Scott Townley
**Warning park at your own risk! Our vehicle was damaged during an attempted break-in**
I hate to leave a negative review because the 2 employees that helped me during check-in and check-out were nice and understanding but really disappointed in management and our overall stay. We booked a king size room but were put in a 2 double room because the hotel had overbooked. I get it and we made it work but it wasn’t ideal. However that was a minor inconvenience to what we discovered when we woke up to the leave the next morning and went to our vehicle, someone had attempted to break into my truck while parked in the hotel parking lot. This is a $300 expense out of pocket for me due to the negligence of the hotel. When I explained what happened, I was informed they have no security cameras and no on site security and all I was given was an “I’m sorry” and then I was told a manager would reach out to me and have yet to hear from anyone. Overall, I cannot recommend this hotel and will not stay here in the future. Extremely disappointed.
-
October 2024 by Paul Cannon
Stayed here for the Red River Rivalry. Its an easy location to get to and the rooms themselves are fine. Its an older Hyatt property and the elevators are very scary. The doors scrape the sides as the open giving you a nice horror movie screetch sound. Theres a paper sign inside that says "elevator rennovation coming Octpber 2024," however, we were there October 12th, 2024 and saw no signs of renovation starting.
-
October 2024 by joey spencer
We had a wonderful 4 night stay, after getting stuck in Dallas.
Rooms were very comfortable and clean and Staff was friendly and accommodating.
Seriously, every staff member was so great to us. Also, the breakfast was awesome.
10/10 Will be staying here next time I’m in Dallas
-
September 2024 by C “fatboyslim” Z
Nice room & elevators, however the elevator didn't seem to have good air conditioning...
-
September 2024 by LoveandJoy Terry
Great stay, clean, safe, great staff, and strategic place for small events.
Rooms: Clean
-
August 2024 by Ann Torr
Everything was very good, very nice, the room was very clean, the breakfast was super delicious ? we loved it.
Rooms: very clean
Food and drinks: Super delicious breakfast ?
-
August 2024 by Hardik Pancholi
Not Enough parking spaces after 6pm. Waited 15mins to find a spot.
-
August 2024 by Hernan Leon
Our stay at the Hyatt Place Dallas-North was fantastic. The hotel was incredibly clean, and the breakfast spread was delicious and satisfying. We originally booked for four nights but ended up extending our stay due to flight delays. The staff was incredibly accommodating and went above and beyond to make us feel welcome. Their kindness, from providing extra toiletries to assisting with our extended stay, was truly appreciated. We'll definitely be back the next time we're in Dallas!
-
August 2024 by Brandon D.
Great hotel, very clean rooms with all the necessary amenities.
-
August 2024 by BRUCE MCPETERS SR
The lady that checked us in had zero personality. She barely made eye contact. She gave us the rate of the room, but did not tell us there was a deposit also. I later pulled up my bank account on my phone and noticed the amount charged was more than she quoted. Also in our room the window blind was broken which left a huge gap at the bottom looking outside, and it had a large rip at the top left. The window blind was serving almost no purpose. There was also a large gap at bottom of the door. Anything could be slid under it. Had to cover the window and door gaps with pillows.
-
August 2024 by Hamad Alhaggan
I had the pleasure of staying at Hyatt Place for almost three months, and it truly became a home away from home for me. The staff, especially Cruz, Crystal, Dree, Scott, Chai, and Suhail, were exceptional in their service and made my stay incredibly comfortable. Their warm and welcoming attitude made a significant difference, and I felt well cared for throughout my stay.
Although I noticed a slight issue with cleanliness, I brought it to the attention of the Operations Manager, Shelley. She immediately took the necessary steps to resolve the issue, which I greatly appreciated. This prompt action reassured me of the hotel’s commitment to maintaining high standards.
Hyatt Place is a family-friendly place, and I highly recommend it to anyone looking for a comfortable and hospitable environment. It’s a great choice for both short and long stays.
-
July 2024 by Sonia Ornelas
The hotel itself is clean and great rooms. Only problem I had was that the person at the front desk allowed someone to use their desk phone to call up to my room. They should have called up for them and asked me if I wanted to speak to them. This was a person I did not know but used my location from a post I unfortunately made the mistake of posting on social media. I hope it was a lesson learned for both of us because it was scary to me.
-
July 2024 by Deondrick Douglas
I’ve stayed here at this hotel twice and Mr. Kelley and his team gave myself and my staff exceptional service. Our rooms were clean and smelled amazing. The breakfast was fresh and the dining area was extremely clean. They provided us VIP treatment both times that we lodged there. Mr. Kelley and his team went over and above to make our stay as excellent as possible and I appreciate them for that.
-
June 2024 by Benjamin Carpena
Awesome service and location! Frontdesk team very helpful! Their manager, Shannon, helped us a ton!
Pet friendly too!
Thank you!