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May 2024 by Joyce Mckelvey
Didn't go to a trlr.
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January 2024 by Robert H.
This has gotten ridiculous! Thrift stores must be competing on who charges the most. A year ago, you could come in here and get a nice sport coat for $10. The mark up is absurd. Sport coats littered in holes torn lining and missing buttons
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October 2023 by Vienna L.
Love this place. I always find so many women's clothing pieces with the tags still on them. Prices are a bit high for a Goodwill, but I have found some good finds. I've found a really cool vintage 80s leather jacket, some bright 90s purple vintage pants with the tags still on, a new Anthropologie sheer blouse with the tags still on as well. You really got to dig to find the finds, but if you're in that mindset this is the place!
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October 2023 by RubyL H.
Worked in the warehouse sorting clothes The floor managers are very rude. Needs to be trained on how to talk to a human being, Have no idea of training or teaching in order pertaining to the job at hand. They arrogant. no respect for the individuals they are talking to. They brings personal home problems to work. Individuals they feel threatened by. They gives them the worst carts to sort. They have clicks to bring forth anything that's not in their favors (floor managers). Human Resources definitely need to do a review on their "Floor Managers" on how to talk, train the people under them the proper techniques, without fusing or blaming. for the "Floor Managers" are running the true workers off. It was a nightmare working on the floor. With everyone having their own ways of doing the sorting of different items, etc. Left work with a headache each day I worked there Let alone one of the floor managers feeling threatened by me. Never seen her before in my lifetime When Human Resources personnel walks through the managers grinning from ear to ear like everything is handy dandy. Let's be real. Go to work there. You will see for yourself
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July 2023 by Norely G.
Not recommended, its so hot in there and theres no kids allowed!!!! We traveled for an hour to go here and we were disappointed when one of us had to stay outside with the kids!!!
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July 2023 by Nina Persheff
First time I ever hit the bins! An it was awesome got so many name brands/retro tshirts! This place can be addicting and I see why some ppl come here every day!
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February 2023 by Kim S.
This was a good place for treasures... found lots of stuff.. don't knock it till you try it!!! I had fun always do at bin stores.
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February 2023 by MaryGrace C.
What really impressed me about this location is their customer service. Employees were polite and helpful. They had a bit of everything and the store is neat and organized maybe because they just opened and people hadn't had the chance to "mess" up the place. My first time experiencing the bins and it was an experience alright. The employees at the bins were polite and helpful too. Will definitely make a trek here more often.
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November 2022 by Michelle D.
My mom found a new gate that had 2 prices on it when she took it up to the counter to ask how much it was they snapped at her and said it was neither of those prices and refused to sell it and insisted it be taken to the back without any explanation or apology - they also started talking about how much they hated customers who changed prices and how mad they were getting thinking of a gate being sold for that price. Total unprofessional and disgusting attitudes. I was also told my 10 lb dog wasn't allowed in the store when there were no signs on the door prohibiting dogs.
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August 2022 by The Vintage R.
This location had the best DVD and VHS selection! Check out what I'm selling on Mercari. The Vintage Reseller
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June 2022 by Sheryl S.
Super friendly staff. I want to come shopping here-it's huge. I just dropped off a donation and was greeted/thanked cheerfully. I'll be back.
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March 2022 by Karen E.
I typically frequent your Round Grove Road location in Lewisville once to twice a week. Whereas I have great things to say about the head stocker and cashier's your new asst. Manager Josh seems in need of direction. I have asked about books, you tend to have a really good supply and I love to read. So.. when your book area suddenly went down to a few on a shelf, lots of things out of place tossed on those shelves and the floor littered with stickers it was plain something was wrong. The rest of the store looked great, neat tidy and clean but that corner neglected. I pointed it out on three visits before it was attended to. Still no stocking done however. So .. this past Thursday I had a conversation with Josh about this. Can you please stock the books? I know you might not have any ( oh yes we have a ton) or the staff to do this.(oh I will do it myself this afternoon). Today is now Saturday. No books put out. And to add insult when I called back to speak with him after leaving the store. I walked in and checked. He told me they put books out. He saw them earlier in the day. Well it was 1:08 and he arrived at 1:00. Something is amiss. Please just be honest. Say you don't have the manpower or the time. I know you are short staffed, but there were 4 stockers today plus a cashier, a trainee and a female assistant manager Emily who told me TODAY no, no books had been put out, shelves were justifying her reply. Because of above reasons. Honesty goes a long way. If such a small issue constitutes a lie what else is really going on.
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January 2022 by Luis Jose
(Translated by Google) Quite a well stocked variety(Original)Bastante variedad bien surtido
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November 2021 by Breana H.
They continue to close early at 7p under the new management or transferred help. The guy insists that everyone be checked out so as to close at 7p. This location used to be open until 9p as stated on google. There were patrons coming in from treading in the rain to make it all to be told they close 2 hours early. Are they getting paid to stay until 9/10??? Does the headquarters know? This is a lucrative location as its connected to the outlet and near a major shopping plaza which is why it is to be open later to provide people with actual jobs a chance to shop in peace without being yelled at every 15 minutes that they are closing early every single time ive come and he is there! Ridiculous. Im calling headquarters. This is an update to previous review as yes its neat and tidy but means nothing when you are forced to leave 2 hours early so cannot finish shopping. The outlet store next door ("the bins") lock the door at 4pm for literally no reason to ensure no new shoppers can be admitted the last hour--they have been closing early as well at 5p instead of 6/7p. Where in good wills policy and i employee training was this terrible tactic tought?? These bin stores are far in between so shoppers TRAVEL to this location for the bins the nerve to treat people like that. Yall i barely got in and the lady had some guy CHECK THE DOOR to ensure it was locked after an elderly lady exited out so i can get in--horrible. Then proceeded to yell with all the attitude and frustration EVERY 10 minutes that they are gonna close like its not the same people in there like im too retarded to understand or too stupid to shop in an hour......bad experience i like the concept so i will come again but im contacting headquarters about this as this is uncalled for.
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March 2021 by Jenny F.
Decided to donate at this location after a garage sale because it's closer than the one off Haskel. I called out because I didn't see anyone at the trailer, and was going to just put my things in one of the bins outside. I started unloading and a man came out yelling at me to put my mask on. I said nothing and went to my car to get my mask. I don't mind, but as it's outdoors and I didn't see anyone there or any signage of masks required, with the mandate lifted I thought I would be fine. This didn't bother me as much as this man dumping a heavy, decorative candle with holder into the bottom of the bin and it came apart and dented. He had no regard whatsoever. I had dishes that my neighbors had brought over and a couple of really nice vases that I had packed clothing around so they wouldn't break. I know it's probably just junk to some, but I felt this guy had no respect for the items I was donating. I didn't say too much and he did give me my receipt after I asked for it, but it's worth driving to the other location to have a better experience and not actually see the person working thrashing my donations like they are trash.
