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December 2023 by Michael Boone
Always helpful and good service. Today, Nate took care of me. It’s a quality store & good people who know what they’re doing and point you in the right direction. Shop at retail, not online! This GameStop is worth the drive.
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October 2023 by mia perez
Went here to return headphones and everything was fine with the guy checking me out but the guy behind him made me uncomfortable by asking me what i’m gonna use the money for, and asking why he’s refunding me what he did. I feel like it’s weird for an employee to ask a customer what they plan to spend the money on. Been here multiple times haven’t felt uncomfortable until now.
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September 2023 by J S
They don't answer the phone.
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August 2023 by Joani T.
We moved here 6 months or so ago and we had to find a new game stop! The employees at this location are more than kind and very helpful! My kiddo and I love this store!
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February 2023 by Alexis T.
If I could rate this lower I would.Do not shop at this location.This is the second store I visited in the Dallas area and went out of my way to find out that the store is NOT open. Upon arrival no sign notifying when they'd open up.Very unprofessional.I will not be doing business with them in the future.
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November 2022 by phillip houston
Ben was very cool. Very responsive and helpful. In and out in five minutes with PS5 purchase.
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September 2022 by TJ
Horrible experience! I pre-ordered NBA 2K23 for PS5. I was told come the night of 9/8 and starting at 9p they’ll release the game. I get there at 9:15p and the doors are locked. I see someone behind the register and he comes to the door. He tells me I’m too late and he closed the register. I said it’s only 9:15p and I already paid for the Championship edition. I have my receipt, just hand me the copy. He says they never got in a shipment of the Championship edition on PS5. I said fine, I also have the Series X. Give me the edition on Xbox. He says they never got that copy in either. He said he had to tell others the same thing who bought the same edition as me. This is ridiculous. I should’ve just followed my instincts and bought it digitally. This is not what I expected from GameStop. I don’t know if I’ll continue my business there.
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September 2022 by Blaire Everett
The sales lady was very helpful and knowledgeable about the game I was getting for my husband.
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September 2022 by Jay from Cali
Got everything I came there to get at a great price and bought more than I intended LOL
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August 2022 by Malaysia Yii
Came here ans Ben sales associate was amazing, excellent customer service, he was polite, professional.and eager to help and answer any questions I had. He made my game shopping fun. Thank you ben
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August 2022 by TEZ WHITE
They never every answer the phoneI been calling for 3 weeks now
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August 2022 by Alex V
How hard is it for a multimillion company to fix a land-line phone?
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May 2022 by jose miguel quintero ojeda
Good prices and offers.
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April 2022 by Rebecca Land
We walked in & immediately greeted by the young lady who was working. She helped find the game my grandson was looking for. & helped get his discounts
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March 2022 by Shalondria Love
Customer service was excellent. Please let Christopher know to keep it up he really knows his job n gave me so great information about a game as well.
