-
September 2024 by Tom Kelly
Great services. Reasonable prices and courtesy from all their folks. Juan did an excellent job
-
September 2024 by Kashonda Durham
They provided great customer service towards me everytime I purchase a HONDA!
-
September 2024 by Barbara Saldivar
Sirle was very helpful and has a great attitude. She got my car fixed when promised and on time.
-
September 2024 by Tra'Yanda Johnson
Great customer service !!
-
September 2024 by Tod Ballinger
The staff are always professional and courteous, keeping me updated throughout the process.
-
September 2024 by Will McIntosh
Great experience - Juan was very knowledgeable and kept me informed about everything i needed to know about. And the coffee was good (and free). And there are interesting coffee table books to look at while you wait.
-
September 2024 by J C
Great service!!!
-
September 2024 by Kingsley
Everything was done effectively and quickly, staff were very polite
-
September 2024 by Clarence Grimes
Vehicle was completed in a timely manner. Will use Freeman Honda again.
-
September 2024 by Lloyd Garner
Outstanding customer service and the place is always clean
-
September 2024 by Feda Rashid
Great customer service
-
August 2024 by JaMarie M.
My road hazard warranty is good for 2 years. The coverage is 60.00 minus the new price of the tire. The tire mishap happened one day out of warranty. When the appointment was made due diligence was not done to see if the tires were still covered. The appointment was made on the day that the tire was still covered at 100%. So basically, I am out of $300 for a tire. I asked the service advisor if I could receive a discount regarding me being a first-time customer, and the response was no. I also asked if I could speak with a manager, and I was told that she was not able to come and talk to me because she did not want to get in the middle of Sonsio. Although the price of the tire has increased, I am responsible for that as well. So then the service advisor scrolled her phone to see what coupons are currently available. The service advisor found a 20% coupon. The service advisor called Austin Nault, the service manager, to ask for authorization to apply that towards my service, and the answer was no.
It gets better, as I am driving home. I feel that my vehicle is high on one side and low one the other. I pulled over to check my tire pressure. The new tire psi is 41, two of the tires are at 34, and the other tire is at 33. So the 230.00 that was rendered for service did not come with checking the tire pressure. So when I paid to have the tire mounted and balanced, no one decided to check the tire pressure. So I guess that was an additional fee.
-
August 2024 by AD HICKS
Freeman Honda was extremely thorough and attentive to my car's needs. My car was serviced at another Honda dealership 3 days prior and missed some important repairs that were needed on my vehicle. I feel comfortable enough to transfer my service needs to Freeman.
-
August 2024 by Liz Portillo
Very attentive personnel
-
August 2024 by David C. Spinks
Great experience with servicing my car today. Highly recommend Trey as your service advisor. Another good service.
