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February 2024 by Graciela Custer
Price was a bit steep but multiple repairs needed to be done, plus my car is older, therefore, no huge surprise that repairs needed to be done. The appointment process was better than a previous time. Firestone asked me to call prior to the appointment. I'm glad I did so they could tell me the timeline of the diagnostics. The timeline of repairing my car was faster than the previous time. My car was ready the next day, which was great. Last time, it took about four days to repair. It depends on if/when parts need to arrive at the store.
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February 2024 by Kimberly Penick
I have been going to this location for years. They always have my back and makes for sure my car is in top notch shape and makes for sure I am safe. Thank you all for being there for all my auto needs.
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February 2024 by Mark Blakey
Please don't accept appointments if you can't keep them. An oil change shouldn't take 2 hours...
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February 2024 by randy meltzer
Maurice and Asia are THE BEST !!! I always go to see Maurice for anything needed for my car .He is patient , knowledgeable and a good guy .He runs the store as if it were his own . He has a customer for as long as he is there .Firestone should be proud that Maurice is an employee there .
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February 2024 by wcfjack
Prompt, professional service
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February 2024 by Andrey Gulchuk
Kudos to the awesome team at Firestone! They went above and beyond, fixing an issue without any charge. Fast and fantastic service—I'm a customer for life.
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February 2024 by Ann Andy
I made the mistake of going to another Firestone after moving, but I’m back and the trust is worth the drive.
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February 2024 by Harriet Manning
Very professional and helpful.
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January 2024 by Debbie Wood
This is the only Firestone that puts their customers needs first. The other stores i the area just can,t keep customers because of poor management
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December 2023 by Courtney Stedman
Came in after work with a flat and they were able to patch it in less than 2 hrs with no cost
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December 2023 by Andy C.
dropped a flt tire by one am at 7. had to call them at 4p to see if they had looked at it. they said they JUSt had. not buying that. comunication was terrible. won't be back. Also, prices were expensIve. They had Opportunity to fix everything, but chose to loose a customer. I had used them many times. lesson learned. Picking a new auto shop.
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December 2023 by Aimee Torres
Maurice always is so welcoming and has taken care of all our needs over the years for all of our vehicles. Great customer service!
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December 2023 by Mark DFW
Great service, customer friendly. I've been coming to this specific Firestone for years.
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November 2023 by Terry Lockwood
Prompt, courteous service. I don't take my car anywhere else except this Firestone at Preston and Summerside. They always take excellent care of me and my car!! Thankyou!
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October 2023 by connor c.
Worst customer service every time. I have watched them turn 3 people away in front of me, due to not "wanting" to do that much work. Overpriced, rude, and oversell. They tried to sell me on a diagnostic after already having one.
