They were very responsive. My issue was resolved quickly and my battery warranty was honored without issue.
November 2023
My battery died while driving. I had to wait on three tow trucks until someone could tow my vehicle to Firestone. They came to the rescue! Thank you, Nicole, for going above and beyond to order the battery and staying after hours to assist me. You all are lifesavers! I'm very grateful and happy with the service provided.
January 2023
Customer service is definitely bad, not a friendly place, and you don't feel safe giving your car to get it fixed at this location. I thought it's just my bad time when I first went there, but it's also the same situation the second time I visited.Not going back again.