Firestone Complete Auto Care in Dallas, TX, has built a strong reputation for reliable and friendly auto care since 1926. Customers appreciate the team’s helpful and personal customer service, especially mentioning a staff member named John, who consistently provides excellent assistance and makes clients feel valued. The shop offers comprehensive services, including tire sales, repairs, oil changes, brake inspections, engine repairs, and alignments. They handle a variety of vehicle issues quickly and efficiently, often completing work within an hour or less. For example, after a tire blowout caused by hitting a pothole, the team promptly replaced the tire, inspected the vehicle, and identified an oil leak, all in a short visit. They also replaced faulty valves free of charge, demonstrating their commitment to customer satisfaction. Long-term customers trust Firestone, noting that they have never been pressured into unnecessary repairs or overcharged. They value the honesty and integrity displayed by the staff, which has kept them returning over the years. The shop also offers a lifetime alignment plan, which customers find trustworthy and affordable, with quick service and no hidden charges. Overall, Firestone Complete Auto Care provides dependable, friendly, and affordable auto services, making it the go-to place for vehicle maintenance and repairs in the Dallas area.
I’ve had my car serviced multiple times. I’ve also had family members come to this location. They give PHENOMENAL service. Very knowledgeable, professional, & kind.
February 2025
John was very helpful and provided amazing service.
February 2025
John is always helpful. His customer service is impeccable!! He is the reason I keep going. Don’t get me wrong, they do quality work but because of John’s personal attention and excellent customer service, I will continue to make his Firestone, my Firestone!
