Store is really run down. Escalators aren't working, the carpet is frayed, paint is chipped, faded, and stained. The clothing selection is decent. My wife and daughters found dresses they liked. Service was good, cashier was friendly. Store is just in need of a refresh.
January 2022
The service was awful. We asked for shoes and they were to busy being on their phone. The whole time, the workers were all in a circle talking to each other and didn’t even ask once if everything was going alright.
March 2021
Bought a cool Calvin Klein jacket that was marked down a ton the day before I was supposed to leave Dallas. When packing my bag the next morning, I noticed the employee left the security tag on my jacket. Macy's doesn't open until 11, so my plans on getting out of Dallas that day were completely screwed up.
