Family Dollar near Highland Hills is a store that customers find helpful and friendly, especially the staff, who are often described as sweet and welcoming. Some reviews mention that the store is usually clean and has employees available to assist shoppers. However, the store faces challenges such as being located in a rough area, with frequent robberies and break-ins, which sometimes affects stock availability. The reopening after a period of closure has been accompanied by inconsistent stock levels and loud music, reflecting ongoing efforts to improve the environment. The staff works hard to keep the store running smoothly despite issues like electrical problems and delays in installing new computers. Customers are advised to leave large bags at the front or behind the cashier and to keep children with them at all times. The store enforces policies against stealing, with bans for those caught. While some customers appreciate the friendly service and discounts like 50% off red tags, others note the area's reputation and the store's ongoing efforts to improve its conditions. Overall, the staff is dedicated to providing assistance and maintaining a welcoming atmosphere amidst challenges.
New n town friendly customer service from Wichita Falls TX i
October 2023
It was very empty and a mess but good costumer service
September 2023
I work next door from this Family Dollar, I always go to get sandwiches for lunch and gotta say that the staff there is really nice and friendly, specially the puertorican lady I forgot her name but my compatriot is always sweet and helpful ?
